Guest User
December 10, 2023
We booked in for 8 people for a Christmas Part Night, outwith the Hotel's control noone else booked in so it was cancelled but we still went for a Christmas dinner and had an overnight stay. The check in/welcome we got was the best we have had, thank you so much. I was welcomed by name and shown our room, then offered an upgrade! Nothing was too much trouble and the rooms were absolutely lovely. After a long drive and all the stress associated with arranging a family get together this was a welcome treat. We loved staying here and would definitely come back, the location is lovely and we had a nice walk along the canal. The only (slight) negative was that it was really obvious we were the only ones in and the kitchen was struggling, which was a shame. We had our table booked for 7pm and at 8.10pm the very nice waiter was asking us to please get all our orders in for pudding as the kitchen were waiting to close, some of use weren't finished our main courses. We did feel a bit rushed and the food, which vast in quantity, was a little bit lacking - the veg were over cooked, spouts burned and the sticky toffee puddings were served cold. We did get a an email beforehand asking us to pre-order and this perhaps explains why but I wish the hotel had said the kitchen would be looking to shut at 8pm!! We ordered 3 Baileys after dinner and the bar struggled to give us 3 as they were running out. We got 3 teenyweeny measures... Everyone had a lovely time though.