Hotels Near Pátio Água Fria in Fortaleza

The hotel looks modern, careful, but inside it is old and lacking maintenance. I went to work, I was going to share a room with a colleague, and they booked a room with a couple bed. We had to insist to change. The room we stayed was wide, had four beds, and a small air conditioning, which didn't realize. Only one key for two people. The toilet was stuck and transborded into the bathroom, dirting everything. I asked for help at the reception, and they said that there was no one to resolve, and they still made it clear that it was my fault; I asked another room, and they had no; and with my insistence, someone went to see, but they only deployed, the bathroom continued dirty and flooded. I traveled a lot to work and that was one of the worst hotels I've got.

Although it was a good hotel, some problems occurred in my hostel. On a day of cleaning my room, I received a dirty makeup towel, probably makeup by color, and that was very unpleasant. They could also have more food options in the morning coffee without gluten and without animal milk, and the hair dryer is also bad, and they could improve. However, it is a hotel with excellent location, staff and a good general structure.

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

The hotel is very comfortable, the team is super warm and warm, the environment is well careful and has a beautiful garden! Not counting the divine breakfast! 😋 I indicate that hotel without a shadow of doubt.

Clean room with freezer, hot furnishings (even without panel is still good to have), balcony, air conditioning in both ambients (room and room), friendly reception, great location and fat meal.

O hotel é bem localizado, o atendimento é ótimo, muito bem organizado, limpeza impecável. As instalações são novas, o banheiro é muito bom, o chuveiro é maravilhoso! Café da manhã com variedade e muito sabor! A piscina é bem linda! Toda a decoração do hotel é muito charmosa. Eu amei a estadia lá!