Vienna International Hotel (Foshan Zhangcha Poly Champagne)

Vienna International Hotel (Foshan Zhangcha Poly Champagne) Reviews

Vienna International Hotel (Foshan Zhangcha Poly Champagne)

Intersection of Middle Qinggong Road and Xiancha Road, Chancheng District, Foshan, Guangdong, 528000, ChinaView Hotel Details
Vienna International Hotel (Foshan Zhangcha Poly Champagne)
Vienna International Hotel (Foshan Zhangcha Poly Champagne)Vienna International Hotel (Foshan Zhangcha Poly Champagne)Vienna International Hotel (Foshan Zhangcha Poly Champagne)
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Vienna International Hotel (Foshan Zhangcha Poly Champagne) Guest Reviews

4.7/5
Outstanding
1054 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1054)
Positive reviews(1038)
Reviews with photos/video(103)
Friendly front desk staff(151)
Classy environment(115)
Quiet & comfortable(62)
Convenient parking(54)
Perfect for business trips(24)
Delicious breakfast(22)
Stayed multiple times(9)
Convenient public transportation(9)
Negative reviews(16)
Pangster
Standard Double Room
Stayed in Jul 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Wasn't a bad place to stay, especially for such a low price. Service was nice and friendly. Room was clean. Not noisy at all. Water temperature and pressure was up to standard. Bed and pillows are comfortable. 10 minutes walking distance to a restaurant plaza.
Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
kyat
Standard Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Front desk staff are very friendly
Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
LY good
Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Deluxe Double Room
Stayed in May 2023
Business travelers
19 review
1.0/5
Posted on May 20, 2023
It's a dignified Vienna, and it claims to be an international hotel. As a result, the customer made a wrong invoice, and they didn't provide a new one. I don't know where Gaogui is. Friends who need to be reimbursed for business trips, don't order it, otherwise there will be various cards at that time The invoice, how to communicate without replying to the message, the basic courtesy of one-person communication is not there, direct negative review
Original TextTranslated by Google
Response from Property: Thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. The tax bureau has regulations that each hotel has a limited time for billing. We cannot violate the regulations. Your valuable opinions are very important to us! We will distribute it to relevant departments to improve service quality! If you come again next time, I hope you can book this hotel again and give us a chance to apologize to you.
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Guest User
Superior Queen Room
Stayed in Dec 2022
Business travelers
15 review
1.0/5
Posted on Dec 15, 2022
It's old and broken. The key points are breakfast and service attitude. The picture below was taken at 8:40 in the morning. Never live in Vienna again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Pauli Champagne Hotel Vienna and sharing your stay experience with us. Regarding the breakfast issue, I am sorry to bring you a bad experience. The hotel will organize relevant departments to adjust the breakfast issue. Thank you for your valuable suggestions and wish you a pleasant journey!
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Guest User
Superior Queen Room
Stayed in May 2023
Other
1 review
2.0/5
Posted on May 3, 2023
The outside of the superior double room is a platform for the air conditioner, which is very dirty and messy, and there is noise at night, but Ctrip did not explain this situation. I checked in very late in the morning, and the front desk clerk said that I would add 30 yuan to upgrade the room type (there are still a lot of vacant rooms. I stayed at the Lavande Hotel before and basically could upgrade the room type for free if the room was not tight). In addition to the front desk, the hotel looks more atmospheric, the room is actually very old, the curtains are worn out, the toilet seat cover is too small and does not fit, it is moved around, the shower head is not placed flat, and it keeps spraying upwards. The hygiene is average, and there are acnes on the neck at night, which is very itchy. When I checked out the next day, I took a bottle of water, but the front desk said I didn't have it, so I didn't want to give it. Very dissatisfied with the service.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and giving your evaluation. We attach great importance to the feedback of every guest, and your feedback is very important to the improvement and promotion of our hotel. Regarding the hotel facilities you mentioned, we apologize for the inconvenience caused. We have been working hard to upgrade and improve hotel facilities and service levels, but aging and wear and tear of facilities is inevitable over time. However, we promise to do our best to maintain and maintain the facilities to ensure they are kept in top condition during their use. At the same time, we will also timely feedback your feedback to relevant departments, and take positive measures to improve and upgrade, so as to enhance our service quality and customer satisfaction.
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Guest User
Superior 2-bed Room
Stayed in Jan 2023
Business travelers
152 review
1.0/5
Posted on Jan 7, 2023
This hotel is really not good, the room is small, the facilities are poor, not to mention, even the front desk service attitude is not good. The most troublesome thing is that there is no breakfast, and now there is still Vienna without breakfast! Speechless! It's actually called an international. Can it be compared with other internationals in terms of this condition?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to Xiaowei. If you mind the small room type, you can book other large room types in our house. If the service is not satisfactory to you, Xiaowei will strengthen training and improve service skills. Since Xiaowei's restaurant is still under renovation and upgrading at the end of last month, we cannot provide breakfast. Xiaowei is very sorry for the inconvenience caused to you! welcome next time!
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Anonymous User
Deluxe Room (2 beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
大廳寬敞靚麗夜晚的燈光閃耀富麗堂皇,前台接待親切温和如沐春風,房間乾淨整潔,床墊柔軟舒適,隔音效果不錯。春節出行一直都是入住維也納,在韶關也是入住維也納,在春節期間價格算合理,大店的服務是家庭客棧不能相比的。五星好評啦。酒店附近有海暉茶樓,性價比高,味道好,推薦。
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
這次入住體驗非常滿意,酒店服務貼心周到,酒店前台人員熱情專業,房間整潔舒適,隔音效果好。早餐種類豐富,食材新鮮。特別感謝(TWY)的細緻服務,下次旅行必定再次選擇。
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
Guest User
Standard Double Room
Stayed in Feb 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 15, 2025
前台服務員LYQ服務態度挺滿意的,和朋友去附近赴宴酒樓吃了美食,嶺南天地那邊可好玩了,風景很美,離創意產業園很近呢,晚上去玩更好玩一點,入住這家酒店非常滿意,
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
Guest User
Standard Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
佛山確實不錯,美食美景不可辜負,玩得開心盡情下次還會再來回味的,衣服落房間了前台服務員LYQ工號很是熱情,第一時間給我快遞過來,這服務非常到位值得表揚
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Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Standard Double Room
Stayed in Feb 2025
Family
58 review
5.0/5
Outstanding
Posted on Feb 21, 2025
設施:不錯 衞生:乾淨 環境:很好 服務:耐心細緻 下次來還入住。維也納一直是出門住酒店的首選,這次也沒讓我們失望。早點挺好的,對的起價格。
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Response from Property: 親愛的小主:非常感謝您抽出時間 對我們做出細心的點評 ,再次感謝您對維也納的厚愛與支持 ,期待您的再次光臨!!
Guest User
Standard Double Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
這家店真心不錯,衞生很乾凈,服務態度也很好,尤其是前台 TWY 小姐姐特別熱情,下次還會來住
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Couples
21 review
5.0/5
Outstanding
Posted on Feb 4, 2025
這是連鎖酒店,所以配套設施齊全,停車方便,房間夠大,酒店大廳也富麗堂皇,周圍環境很好,去景點交通很方便。
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
酒店房間發 周邊交通便利 前台fyl小姐姐服務態度非常好 推薦入住
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Response from Property: 尊敬的賓客,感謝您的肯定,小維會再接再厲不辜負您的好評。期待您再次入住,祝旅途愉快!
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