To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(41)
Positive reviews(41)
Reviews with photos/video(3)
Awesome stay(10)
Convenient location(10)
Easy to get around(9)
Close to train station(8)
Clean and tidy(7)
Great service(7)
Xiao Yan
Superior Queen Room
Stayed in Oct 2024
Solo travelers
9 review
4.5/5
Great
Posted on Oct 7, 2024
It’s a beautiful hotel, at very convenient location, good value for money.
Response from Property: Dear Xiao Yan,on behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Front Desk Team at Le Méridien Frankfurt
Guest User
Superior Single Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Professional staff, very clean room, good service. Well located if you need train station or to go to the airport
Response from Property: Dear Guest, Thank you for this great review and for staying at Le Meridien Frankfurt! We really appreciate you taking the time to give us your feedback. Best regards Le Meridien Frankfurt
Ahgus
Superior Queen Room
Stayed in Jun 2024
Solo travelers
100 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very reasonable for the price range. Not hard to find and near main trainstation. Several places to buy a drink and stuff nearby.
Response from Property: Dear Ahgus, Thank you for staying at Le Méridien Frankfurt and for taking the time to rate us on Trip.com!We are glad you enjoyed your stay and are looking forward to welcoming you back soon!Best regardsLaura MayLe Meridien Frankfurt
AHMED
Chic Palais Queen Room
Stayed in May 2024
Business travelers
4 review
4.0/5
Very Good
Posted on May 20, 2024
Old building and around hotel is not safe, but they have good staff with nice hospitality
Response from Property: Dear guest,thank you for your recent stay at Le Meridien Frankfurt and for taking the time to review us. We are happy to hear that you were satisfied with our staff and hospitality service. We are aware that the area around the train station is not the nicest to be in, however there is several institutions that try to control the situation. We would be happy to have you stay with us again whenever your travels bring you back to Frankfurt.Best regards,Front Desk Team
Abini
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 3, 2024
Our company has chosen this hotel for the exhibition. Don't ask. Enjoy your nights here and feel it.
Response from Property: Dear Abini,Thank you for staying at Le Méridien Frankfurt and for taking the time to rate us on Trip.com!We are glad you enjoyed your stay and are looking forward to welcoming you back soon!Best regardsLaura MayLe Meridien Frankfurt
Guest User
Superior Queen Room with Skyline View
Stayed in May 2024
Business travelers
28 review
4.0/5
Very Good
Posted on Jul 16, 2024
very good
Response from Property: Dear Guest, Thank you for this great review and for staying at Le Meridien Frankfurt! We really appreciate you taking the time to give us your feedback. Best regardsLe Meridien Frankfurt
Jinghong
Superior Queen Room
Stayed in Jul 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Aug 7, 2022
Great location with a day trip bus location right in front of the hotel. The only downside is the toilet which is a little small.
Jane Abiero
Superior Twin Room
Stayed in Jan 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 6, 2022
Service, location and facilities are great
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The room was very clean and tidy. Except for the lack of a kettle and tea bags, everything else was 100%. The buffet breakfast was especially good, with salmon, German salami and various fruits. The hotel's own brand tea bags were super delicious.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for staying at Le Meridien Frankfurt and for taking the time to write a review!We are glad to hear that you enjoyed the surroundings, amenities, cleanliness and service of our hotel. We would be glad to welcome you again soon!Best regardsFront DeskLe Méridien Frankfurt
Aiwenzhang
Chic Palais Queen Room
Stayed in Aug 2024
Couples
11 review
4.5/5
Great
Posted on Sep 7, 2024
We chose the Heritage Wing, the room is spacious and the ceiling is high, estimated to be three to four meters ~ The service is OK, and there is also a front desk on duty after midnight ~ The sanitary conditions are good, and it doesn't feel old ~ The location is good, about ten minutes walk from the train station.
Original TextTranslated by Google
Response from Property: Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Front Desk Team
Guest User
Chic Palais Queen Room
Stayed in Jul 2024
Family
11 review
3.7/5
Posted on Jul 28, 2024
This hotel is also very close to DB, 5 minutes walk.
The hotel feels a bit old, the room layout is a bit old-fashioned, and the elevator is very small.
The bathroom is also relatively small, there is no shower room, and the sink is not very easy to use.
There are no facilities in the room, no minibar, no kettle, and no safe.
The breakfast is pretty good.
The Frankfurt train station is a little far from the Roman Square in the city center. If you will stay for a few more days and do not need to take the train frequently, it is not recommended to live around the train station.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your stay at our hotel!We appreciate your detailed feedback abut the room, its facilities and the location. We hope to welcome you back soon!Best regardsLe Meridien Frankfurt
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 31, 2024
It is very close to Frankfurt train station, just three minutes away
Original TextTranslated by Google
Response from Property: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Front Desk Team
Guest User
Petit Palais, Guest Room, 1 Twin, Palais Wing
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Came to meet German clients, stayed here for the second time. Both are very good
Original TextTranslated by Google
Response from Property: Dear guest,thank you for your recent stay at Le Méridien Frankfurt and for taking your time to share your feedback with us.We are very happy to hear that you liked both of your stays and hope to welcome you here for the third time.Kind regards,Your Front Desk Team
Guest User
Deluxe King Room
Stayed in Jun 2024
Travel with friends
14 review
3.5/5
Posted on Jun 17, 2024
The bed sheets in the room are not clean and the lobby is too dark
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you so much for your recent feedback regarding your stay at Le Méridien Frankfurt. We greatly appreciate your positive comments about our service, which we have shared with our entire team. It's always encouraging to receive such positive feedback. However, I must express our deepest apologies for the inconvenience you experienced with the cleanliness of your bedsheet. Please rest assured that this matter has been addressed with our housekeeping team to prevent any recurrence. Such occurrences do not reflect our usual high standards, and we are taking steps to ensure that this remains an isolated incident.Despite this setback, we would be honored to have the opportunity to welcome you back as our guest. We are committed to ensuring that your future stays meet and exceed all of your expectations.Kind regards, Your Front Desk Team
Guest User
Superior Single Room
Stayed in Nov 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The location is good, close to the central train station, and convenient for travel. It is far away from Yuanyuan and homeless people around the station. It is a very good location and quiet. The front desk was very professional and enthusiastic, and they extended check-out to 2pm. Next time I come to Frankfurt, I will consider staying here
Original TextTranslated by Google
Response from Property: Dear valued guest,On behalf of the entire hotel team, I would like to thank you for sharing your feedback in regards to your most recent stay with us here at Le Méridien Frankfurt.It is always encouraging and motivating to hear such positive feedback, particularly when it comes from those who matter the most – our guests! Please rest assured that your feedback has been shared with the entire hotel team and that it was greatly received.Thank you for staying at the Le Méridien Frankfurt and we are looking forward to welcome you again whenever your travels bring you back to Frankfurt.With kind regards,Your Front Office Team