City Centre Hotel Neue Kraeme am Roemer
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Frankfurt
City Centre Hotel Neue Kraeme am Roemer
Health Protected
Neue Kräme 23, Frankfurt, 60311, Germany
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A stay at Hotel City Kräme am Römer places you in the heart of Frankfurt, steps from Römerberg and Frankfurt Christmas Market. This hotel is 0.2 mi (0.3 km) from MyZeil and 0.6 mi (0.9 km) from Main Tower.Show More
We Price Match
3/5·
Very lovely hospitality.
Guest UserAll 10 Reviews
Amenities
Airport Pick-up ServiceAirport Shuttle ServiceLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Hauptwache
(300m)
Metro: Dom/Römer
(300m)
Airport: Frankfurt Airport
(12.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
13
Standard Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
City View
Electric Fan
Private Toilet
Check Availability
4
Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
City View
Electric Fan
Private Toilet
Check Availability
Guest Reviews(10)
3/5
Verified Reviews- Cleanliness3.1
- Amenities3
- Location3.1
- Service2.9
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.63). Trip Coins can be used to save instantly on room rates.
Guest User
December 5, 2023
Very lovely hospitality.
Guest User
October 15, 2023
環境很好！
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Jiesen81
October 6, 2023
I reviewed another order and it’s a good value for money.
Original TextTranslation provided by Google
Guest User
August 29, 2023
The store has no one at the front desk. You can only open the door with the password to open the door of the room. Only young people, people who know German can live in it. Old people, people who don't understand German, can't get in, so they can only live on the street.
Original TextTranslation provided by Google
Anonymous User
June 21, 2023
The location of the hotel is great, but the room is hot and stuffy in the summer. I wish I had a fan when the weather is hot.
Original TextTranslation provided by Google
Guest User
November 9, 2023
The first thing to know is that there is no reception. Everything works with codes. First you have one for the entrance to the building, but it doesn't matter because when I was there the door was broken. That is, anyone on the streets could enter (at least the time I was there). Then, after checking in at a machine: you receive another code for the room. Many find it difficult to use it later. The elevator was not working, and since there is no reception, we had to go up the stairs. There is a phone number for a “support hotel”, but they don't answer. Regarding the room: it is small and dirty. Not because of the daily cleaning, but because of the accumulated years. The carpet is full of stains, bumps on the walls, damage... the truth is that it is quite disgusting. On the other hand, there is no breakfast and everything (including television) is in German and only German. Lastly, there is no air conditioning or heating, except in the bathroom. Well, there is a small heater and fan in the closet but they were covered in grime. The only good thing is the location: in the historic center and close to a metro. But it doesn't pay off.
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Guest User
September 19, 2023
This hotel has no human beings present to help you. The reception is " digital" meaning you have to login via a terminal in a small cramped corridor by the front door. God help you if you loose the WiFi connection or phone power - you have to get a digital code sent to you. No code, no room. You have to fill in endless details again, even though you have obviously pre- booked the room with the same details. If you are not quick enough ( 20 seconds) the terminal asks if you still exist. You must push another button. If you cannot get the code, don't worry there is a contact phone number - only nobody answers it. Ah,but you could always email them. Tried that. No answer for 36 hours and still waiting. These types of " hotels" are totally unforgivable and antisocial. Avoid them please - or take the risk. Also very badly maintained. But, there is no- one to complain to, of course!
Guest User
July 23, 2021
Located in the pebbled city center walking distance to many museums and gardens and the river with the bridge. despite being in the middle of the hustle n bustle the rooms are very quiet. The hotel is a great value for money. Spotless rooms thanks to the continuous efforts of the maintenance staff. The reception staff was very nice, welcoming and helpful. The kitchen staff need to take hospitality and PR lessons.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Contact hotel |
Children 4 years old and over | €30.00 (approx. CAD 43.88) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.1/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1960
- Renovated: 2014
- Number of Rooms: 21
A stay at Hotel City Kräme am Römer places you in the heart of Frankfurt, steps from Römerberg and Frankfurt Christmas Market. This hotel is 0.2 mi (0.3 km) from MyZeil and 0.6 mi (0.9 km) from Main Tower.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Take advantage of the hotel's 24-hour room service.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Take advantage of the hotel's 24-hour room service.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More