Franklin Marriott Cool Springs
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Franklin

Franklin Marriott Cool Springs

Health Protected
700 Cool Springs Boulevard, Franklin, Tennessee 37067, United States
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When you stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 1.2 mi (1.9 km) from Aspen Grove Park and 2.4 mi (3.8 km) from Iasis Health Care.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 60 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage StorageWake-Up Call24-Hour Front Desk
All Amenities
Surroundings
Airport: Nashville International Airport
(35.4 km)
Train: Nashville Riverfront Station
(26.5 km)
Train: Donelson Station
(34.6 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Room
9

King Room

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Towel
Private Toilet
Phone Accessibility for People with Hearing Loss
Room Details
Check Availability
Room, 2 Double Beds, Non Smoking (Hearing Accessible)
4

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Towel
Movie
Shade Curtain
Video Streaming Services
Room Details
Check Availability
Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)
4

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Towel
Video Streaming Services
In-room Wi-Fi
Bedding: Blanket Or Quilt
Room Details
Check Availability
Club King Room with Lounge Access
11

Club King Room with Lounge Access

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Towel
Private Toilet
Video Streaming Services
Room Details
Check Availability
Room with Two Double Beds
8

Room with Two Double Beds

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Details
Check Availability
M Club Lounge Access, Guest Room, 2 Double
9

M Club Lounge Access, Guest Room, 2 Double

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Towel
Private Toilet
Video Streaming Services
Room Details
Check Availability
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Guest Reviews(60)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
AI Summary
An AI-summarised snapshot of real guest reviews
Guests appreciate its convenient location near businesses and attractions, with clean, modern, and spacious rooms. However, they are dissatisfied with the subpar breakfast, including extra charges, limited choices, and poor service.
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Helpful
Not helpful
Charles
February 17, 2024
Location Not enough amenities for the money such internet, breakfast
DAVID
January 27, 2024
Amazing
Paul
January 22, 2024
Ok.
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Guest User
April 16, 2024
During our recent stay at the Franklin Marriott Hotel, my girlfriend and I experienced a significant privacy breach that raises concerns about the hotel's security measures. On April 14, 2024, an unauthorized individual accessed our room using an access card while we were inside. This disturbing incident was compounded by the lack of communication from the hotel staff; not only was there no immediate apology, but the response was merely an impersonal award of 10,000 points, which does not suffice given the gravity of the situation. Additionally, the service throughout our stay fell short of expectations. Key amenities were unavailable, my Titanium member status went unrecognized, and basic courtesy like announcing oneself as housekeeping before entering a room was neglected. While the location of the hotel may be convenient, the oversight in security and guest recognition significantly overshadowed our experience. It's disheartening that a brand like Marriott has not taken immediate and effective steps to address such a severe lapse in guest safety and service standards. I hope that by bringing this to light, future guests will not have to face similar issues.
Yoonsang
November 19, 2023
Inconvenient because water is not provided
Original TextTranslation provided by Google
Shahed
November 2, 2023
Good place. The restaurant is fine. Staff are friendly.
Cheryl
October 17, 2023
Room gets warm even when air is turned down low. It was clean but could use some updating. You can hear people pretty easily and doors slamming shut.
Dung
September 26, 2023
Good hotel. I wish it includes breakfast
Jimmy
August 21, 2023
The stay is what I would say was "Good". The issues are that, the toilet flapper valve needed replacing. It kept filling up after leaking. Which, we would press the flapper down to stop it from leaking. We had to do this three times. We didn't bother with it, when leaving hoping the maid service would notice it, and report it to maintenance. We didn't know if the breakfast was free or there was a charge, therefore, we didn't partake in it. You should put it somewhere more noticeable if it was free or not. Overall, the room was very clean. And the bar was an excellent. It was not excellent, but "Good"

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1999
  • Renovated: 2022
  • Number of Rooms: 428
When you stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 1.2 mi (1.9 km) from Aspen Grove Park and 2.4 mi (3.8 km) from Iasis Health Care.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.

Enjoy American cuisine at Stave Regional Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportNashville International Airport
Distance to Airport35.36KM
Nearest Train StationNashville Riverfront Station
Distance to Train Station26.5KM
Average Price FromUSD295
Hotel Star Rating3