Homewood Suites by Hilton Nashville Franklin Cool Springs Guest Reviews
4.6/5
Great
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(102)
Positive reviews(5)
Negative reviews(1)
Troy
One Bedroom Suite with 2 Queen Beds-Non-Smoking
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Absolutely loved this hotel. So much to do and the kids loved the pool. Grilling are was really nice to. Staff was top notch. Cleaning ladies couldn’t understand me but them seem nice
Karen Smart
King Studio Suite - Non-Smoking
Stayed in Jul 2022
Family
1 review
2.5/5
Posted on Aug 1, 2022
There were roaches in one room. One of our rooms had no remote for the tv. One elevator was out our entire stay. Staff didn't even apologize or offer any compensation for the problems. Would not recommend to anyone.