Residence Inn Somerset

Staff was welcoming and helpful . Perfect area and close to major highways, clean and quiet. Will stay here again for sure!

This property needs updating. Complete updating. I realize it is near a university—always booked and sticky, but Marriott needs to gut this place. We had to switch rooms due to water stains and mold and all the broken tiles in the bathroom. Second room had most bathroom tiles broken and was a queen bed instead of a king—receptionist didn’t bother to mention this and offered no bill credit. Bed was swaying in the middle and didn’t have the mattress cover at all— the bed in the first room had one. Had to call maintenance to fix the slow toilet that had no shut off valve—this may contribute to the tile problem. So Marriott—time to gut and redo—still popcorn ceilings and painted-over wallpaper. Furniture needs stain crayon fixes or to be sold off at auction. The cleaning staff was lovely and got the place as clean as possible, but the coffee machine still needed much bleach… And I do appreciate the useful trash cans in the hall, because people these days are slobs, but the barrels could have been nicer to look at as these are the same that go out on the street. Take that in for a minute. And the sign outside says Re——-ce Inn, so some light bulbs as well. Should say Days Inn.

First time here. Family attending a funeral. Property is fine. General Manager. Rude, unprofessional and condescending. Had an issue and I was shocked that the person I brought it to was actually the GM. I'm not sure how she got the job, but clearly customer service wasn't a top priority. Would not stay here again. Customers beware.

There was barely any hot water in the room, the refrigerator made a noise something awful Euhus throughout the night. The room smelled of pets, pets, and covering it up. Probably one of my most inconvenient Marriott stays.

Noisy. Thin walls. Stomping heard from above our entire stay. Fan broke in the kitchen & they declined to fix it. House keeping staff was very friendly though. Front desk didn’t help much with our questions.

It was a great stay. It was 1 night but nice

This is a very well run hotel. Everything is always 100%. The Staff is knowledgeable,friendly and always willing to help. I would highly recommend this Residence Inn to friends and colleagues. It’s always my first choice when I am traveling in this area.