The Fred - Adults Only Hotel

This is a great boutique property. The manager Karen was awesome. Made sure you had everything you needed and was just like having a friend around. She would talk to the all the guests daily and was always close by. Great location on the quiet side of the island.

I arrived a day late, thanks to the airline. Because of this, The Fred decided to upgrade my room! Delia, who was working the front desk when I arrived, took the time to explain the amenities and also walk me to my room. The staff was great, the vibe was very relaxed. I’ll stay at this hotel again if I go back to St. Croix, and I’m already thinking about going back!

Super slow service for an almost empty restaurant, but I’d go back for “The Fred” big bacon cheeseburger with an over easy egg on top. I am low carbing so no bun. No sides. Great setting. I found out later from the bartender that my server had gone home sick.

I grew up literally next door. This property was my playground back in the day.

Service is key when I stay at a property; however, some things just overshadow the service. As much as I want to give a great review because of the communication before and during the stay, I just can’t. For the price point the conditions of the property were not adequate. The older lady that oversaw the bar, had a negative attitude towards the staff that was visible to guest, a lot of the food options were not available for breakfast, lunch or dinner, the WiFi in the room was not reliable, there were tree roaches on the floor, the shower head was soiled, there was a placard in the bathroom that indicated if we wanted fresh towels to place them in the floor. We placed the towels in the floor and never received any fresh towels. We were given beach towels hours after our initial ask. The beach towel actually looked like a towel they mopped the floor with since it was stained with a rust color and black spots. The only thing that seemed cleaned or well maintained was the ocean, the sand in front of the beach chairs, shout out to the young man that racked the sand, our sweet waiter from St. Kitts with gorgeous faux locs, Delia, the pool + hot tub and the service provided by VI Exotic Watersports. Whoever has primary responsibility of this property, something has to be done. The staff is great, but it just seemed as if they aren’t valued. Also, to management, for the Holidays to happen every year, why were you not prepared?

We didn't receive our welcome gifts and customer service varied depending on who was working. Our room never got replenished with towels even though we requested new towels twice. Paid for VIP private event only for everyone to receive the same benefits for free. Pool and hot tub were the best part of the trip. Overrated resort.

People were very nice.

My mom and I took a trip to the Fred during my spring break, and it did not disappoint! The hotel was very clean and had all the amenities we needed- including an on site bar. The staff were all amazing and very welcoming. The weather was always beautiful, and we were never bored! If you want to meet amazing people and enjoy a relaxing vacation in paradise, the Fred is the way to go!