Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Please be aware of hot water supply in your both room, lack of water supply for your wash basin.

Well, this hotel was UNREAL, such a horrible choice. Please, do not be fooled by the photoshopped photos. Just don't go there ok. They are in NO CONDITION to take guests, as of Nov 2021. The facility is run down.. No hot water, and such a long queue of problems reported by guests. I feel bad to the cruise guests who are forced to stay here.. And Trip.com didn't do a good job of showing honest pictures of this place too. shame.

Honest review, this hotel was probably the lease at the bottom of my list on picks Had to arrive to the resort and my own transportation there was no transportation provided the back-and-forth emails about the transportation that needed to be paid for was not met, the food was about a six out of 10 the food choices really remain the same the duration of my week stay the customer service was horrible. No one had any information or any source or any accommodations. There was a missing light in the bathroom the door handle, fell off and no one came to fix it. The safe was broken, the refrigerator was leaking. The power went off in the middle of the night. The cable went out every single night around the same time. The fridge raider was only stocked one time, and not even the very first day three days into the day I was provided with water and sodas, that was supposed to last the duration of my stay for a week , my room was only clean two times by request time I did deny it but the other times wasn’t even attempted there was absolutely no real fun activities to a certain extent everywhere we had to travel there was a $30 taxi ride we had to pay for ourselves the excursions that I paid for was canceled the day of and had to be refunded no accommodation other than a taxi ride one way and I had to pay for the other way back. Very disappointing. This is not a hotel for couples or people that are trying to have a very good Bahama first time experience , felt unsafe and unsatisfied

We stayed at this property as part of a "raffle" that won us accommodations to one of three properties on the Grand Bahama island. As it turns out, this is the only one that was an all-inclusive resort, as well as the fact that for the dates we wanted to travel, it was the only one of the three resorts available during those dates. It took about 30 mins from the Port of Grand Bahama to get to the resort. It is interesting to note that the islands of the Bahamas are owned by the Commonwealth, and thus drive on the left side of the road, which takes some getting used to if you are from the US. There aren't too many traffic lights on the roads, and there apparently is no interstate highway system, though at times we got up to speeds of 55-60mph on the way to the resort. The resort looks welcoming upon first arriving, but quite honestly that is about where the welcoming aspect seems to stop. The front desk crew did not seem particularly happy to welcome us or glad to see us, even though we planned to be at the resort a full 4-days. Immediately after checking in, we were quickly greeted by a representative from Viva Wyndham, which is the organization that runs timeshare and memberships at their resorts. They quickly try to get you to attend a 2-hr session in which you will be informed of the benefits of becoming a member, and supposedly be entered into a contest to win an 8-day/7-night stay at one of their exclusive resorts and also throw in some free T-shirts, etc. We quickly responded that we were not interested, though they later hunted us down again later that day, and asked us if we were interested again. The resort sits right on the beach, which is obviously great, and the temperature and climate while we were on the property were actually perfect. The temps each day were in the upper 70s/low 80s, with a few scattered clouds and light breeze, but not humid whatsoever, which made the stay all the more pleasant. We deliberately came in April to avoid hurricane season, which last devastated the Grand Bahama island in 2019, and it shows as the effects on the trees is very obvious. The resort features 4 different restaurants on site, 1 of which is complementary, the others of which are only available in the evening and by appt only. Depending on your package, those 3 restaurants may be extra for your stay, but each of them are a little bit more upscale compared to the free complementary one, which is basically a buffet. Of the three restaurants that are not free, one is Mexican, one is Italian and the other is "International", though we found many of the dishes there to be of an Italian flare. The buffet is available all-day during select times, though it may not be as convenient as you may expect, depending on the times you normally eat. The breakfast is available from 7-11AM daily, the lunch from 1230pm - 330pm, and dinner is from 630pm - 10pm. From a buffet perspective, you can expect a mixture of very tradi

So many problems with both rooms and services while at this hotel. Keycards never worked properly even after replacing both locks. Telephone didn’t work in one room, gave us towels for 2 even though we 3 in each room, one tv remote never worked, hot water stopped working for 24hrs, one sliding door wouldn’t lock, curtain partially down and never corrected, loose door entry plate loose, rooms had rust spots and dated, ran out of various food items, couldn’t make certain drinks because they would run out of items and would run out of beach towels some days.

Entertainment staff was probably the best we’ve ever experienced! Staff very friendly. Beach was great, flat, soft sand. Good snorkelling in front of the resort. Beach sports have good options; volleyball, soccer, paddle boards, kayaks, snorkelling. Good involvement from entertainment team for poolside activities. Drinks are mid range alcohol. 3 a la carte options. Difficult to make reservations. Tours options are decent. Resort was nice and cozy. Time share options, those guests have access to room service, special seating and alcohol. Buffet selection changed daily and always something to choose from. Would prefer more gluten free, vegan options but definitely didn’t starve. We would return.

If you are very picky not the place for you! Had a great relaxing time! Leaving in the morning. Though we didn’t get our king size bed like we requested we made it work. Food at buffet had a variety of food options and im a picky eater. Breakfast could have used some more options. No bread other than sandwich bread but had a variety at dinner. The staff was amazing from the bartenders to the restaurant staff. Very friendly! Only downfall no one cleaning up outside around the lobby or beach. Cups collecting on tables. Never seen a single person even wipe down the tables outside. The entertainment staff one word wow. They really put on a show. During the day they entertain everyone around the pool. No one comes to the beach. And every night they do an amazing job in the theatre. The beach is beautiful but needs to be tend to. The only thing I didn’t like were the rooms. Very dated. They need a big renovation. But clean. Never had a problem with housekeeping though I did get waken up early a couple mornings around 8:30-9. Always got towels though sometimes they forget to pick up the old ones. We had a great time here. Maybe a bit more entertainment after the show at night would be nice for those that don’t go to the disco. Also there’s a sports bar. It’s there but every night we went to shoot some pool and it was never open. 6-10pm ya no. We went at 7, 8. Was never open. Door unlocked a few times but lights off. Would have been nice to be able to make use of it.