Frontenac Hotels with Airport pickup service

The hotel is located in the small town of Frontenac, the environment is very beautiful, the local residents are very friendly and feel very good. Moreover, the transportation is convenient, there is a shuttle bus from the airport to the hotel, and shopping and shopping around the hotel is very convenient. If the fly in the ointment is that the breakfast is too American, it is too simple.

I arrived and was greeted promptly by a gentleman at the front desk. After taking care of the incidental hold, he handed me my key cards and directed me to the elevators. My room was large and very clean. It wouldve been helpful to have a guide of channels for the tv and washclothes in the room. The breakfast was ok with scrambled eggs, chicken patties, pastries, waffle makers, and 4 types of cereal. If I was more hungry than I had been, the selection could've been better. It is located near a ton of eateries and shopping.

This hotel is centrally located in ”downtown” Clayton with easy access to highways and main roads throughout St. Louis. We got free parking for 2 of the 3 nights we were here and discounted parking on the third night. A substantial breakfast with an omelet and waffle bar is included. My only caveat is that there were special functions 2 of the 3 nights on the 7th Floor (ballroom) and we could hear/feel the thump of the bass on the 4th floor (it was louder in the bathroom, for some reason). Front desk staff acknowledged the ”noise” and noted that the event would end at 11 p.m. Not sure I'd stay here again, given the potential for that level of disturbance. Otherwise a clean hotel with attentive staff in a handy location.

I'll start with the positives of the stay. The front desk staff were very helpful and nice, and apologetic when I mentioned something. They did the best they could. It seemed like the front lobby was busy all of the time, and they were very attentive to the guests needs. I was however, a bit disappointed in this stay. I booked the stay for a quick weekend getaway with a friend. I had asked for the top floor, and a quiet room. The hotel was booked solid it seemed so we couldn't have a room the top floor. I booked on the 19th and our stay was for the 24th through the 26. The room we were given was an accessible room on the first floor facing the interstate. I didn't ask for an accessible room, so maybe we were placed there as a last resort. There was absolutely no quiet. The room next to, or across from, us had their television on all night long at what seemed to be full volume on our first night there. Around 4am, they finally turned the tv off. The noise from people in the hallway, the people walking by our window, the neighboring rooms tv and the interstate, made for a very not quiet stay. Maybe it is quieter on the other side of the hotel, but we had zero sleep the 24th. Cleanliness: When we arrived, there was hair on the sheets, and the bathroom floor was so sticky that I asked the front desk staff for towels so I could clean the bathroom floor. I am certain it was just too much cleaner, so I wet the towels in just water and wiped the floor clean of stickiness. Additionally the carpet coming into the room looked extremely dirty, and there was very clearly something on the carpet in between the beds. The carpet seemed so bad, that we tossed towels on the floor to walk on instead of walking on the carpet. The top of the refrigerator needed attention also, there was sugar or crumbs in the grooves on the top of the door. The breakfast area was not kept clean during the breakfast, the hot water for tea was cold, and the breakfast was very lack luster. My friend did say the waffles were delicious and I just had the frosted flakes and a banana. I did mention all of these things when I checked out, and the staff at the front desk was again very apologetic. I don't usually write reviews that are this critical. I think that with just a little more oversight, and cleaning or replacing the carpet, things would be improved quickly. The hotel was in a location that allowed easy, quick access to the historic main street shops and trail. We had a great time at the new Main Street Honkytonk, a good salad and sandwich at the Bike Stop, and we did use the 10% off coupon at Texas Roadhouse. Overall it was a good trip, but the hotel stay could have been better.

If you want to stay in a 1980’s time capsule, this hotel is for you. Booked a week, and upon arrival we were greeted with a thick aired, musty, old cigarette scented room with old furniture, wallpaper, a timed heating lamp in a bathroom with no ventilation, and an AC that hardly worked. The ceiling in the bathroom was extremely low so anyone that was over 6ft tall would not be able to shower, and have trouble getting their head wet because the head was too low. We requested another room that smelled less like cigarettes but was still horribly musty and old. My throat hurt from breathing in the air. There was no way we were staying here. I had to request that we cancel our reservation and was thankful the very friendly and amazing gentleman at the front desk was very accommodating and honored our request.

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The hotel was an experience that we enjoyed. The decor and staff was awesome. We enjoyed your courteous staff: Rodger, Kevin and Mike; along with a few others, who tended to our need. The breakfast was awesome the staff person who prepared the eggs knew how to cook them. The phone booth and guard at the front entrance was amazing you really felt like you were in London. We just had a taste of London which is on our list of things and places to go and try. The Cheshire is a hidden gem. Thanks for a lovely experience.

Breakfast is available, this is the most cost-effective hotel I have stayed in in the United States for two weeks, but the hotel is not very big, but it is also very warm. There is a shuttle bus at the airport exit 18, which can be reached directly to the hotel in a few minutes. The beds in the United States are large enough to sleep in a family of three. The parking lot seems to be free.

The album is suitable, the price is not expensive, there is that shuttle bus, very convenient, just opposite the airport. The room is big enough, spacious enough, the service is very good, the only bad thing is that there is no food around.

Please don’t make the mistake I made and read the reviews before booking. Is the place a complete dump…no…but most of the reviews are accurate regarding cleanliness and upkeep of the property. My family and I were there for six nights and housekeeping never came the entire stay. The room we had (104) had a musty smell as soon as we walked in the room and it was like the room needed a dehumidifier because it always felt moist in the room. Chair in room was covered with animal hair and looked like animal badly chewed up legs to chair. Place needs pest control for ants, spiders and other insects as I always saw (no bedbugs to report). Side door to building would not open with key and we were told their system was not working properly. Also, pool is closed just like all the other reviews say. As far as staff they seemed friendly but not sure what they did because there were a ton of them there but never had our room cleaned. Breakfast was better than what most are reporting and never had an issue finding what we wanted to eat. I would rate this hotel equivalent to a Super 8, but definitely not to the standards of a Marriott Hotel.