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Verified reviews
Location9.5
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(109)
Positive reviews(107)
Reviews with photos/video(55)
Awesome stay(31)
Great location(23)
Convenient for shopping(11)
Classy environment(10)
Relaxing hot springs(10)
Loved the view(7)
Clean pool(6)
Delicious breakfast(5)
Negative reviews(2)
hime_queen
Deluxe Cabin, 1 Bedroom, Non Smoking, Sauna
Stayed in Apr 2026
Traveling with friends
6 reviews
9.5/10
Amazing
Posted on May 15, 2026
Stayed here with a friend! We were given a kind and helpful guide, and there was a great selection of bath salts, drinks, and snacks! The pool was a bit cold for the season, but it was spacious and relaxing! My only wish was that check-out could be a little later! For the BBQ, you only pay a site fee, but you have to buy your own groceries from a nearby supermarket!
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HarenK
Deluxe Cabin, 1 Bedroom, Non Smoking, Sauna
Stayed in Mar 2026
Family
3 reviews
9.0/10
Great
Posted on Apr 25, 2026
The hotel located at strategic place…everything is nearby..including the view of mount fuji..well maintained..only issue is check out at 10am..
Guest User
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Feb 2026
Couple
4 reviews
9.5/10
Amazing
Posted on Apr 4, 2026
The hotel's location is excellent and it's very clean, but there was a strange smell in the room. The mattress and pillows were good. I didn't book a meal with my reservation, so I handled my own food, which was easy since there's a supermarket nearby. It was very convenient.
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Cinto Li
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 18, 2026
Love the view there, except some huge spiders and ants😂
Tongerya
Luxury Suite, 1 Bedroom, Non Smoking, Sauna
Stayed in Oct 2025
Couple
51 reviews
10/10
Outstanding
Posted on Nov 19, 2025
Had a BBQ with friends in the evening, and the night view was great. However, the air conditioning in the room was really uncomfortable, and the bedding was too thick. I strongly advise against booking breakfast; it's better to just DIY. You can easily pick up some supplies at the big supermarket nearby.
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Guest User
Deluxe Cabin, 1 Bedroom, Non Smoking, Sauna
Stayed in Nov 2025
Family
4 reviews
3.5/10
Posted on Jan 18, 2026
Would not recommend this place at all.
We stayed the cabin for 2 nights
The so called onsen was just a bathtub with heater which you needed to do it yourself. The room itself smelt horrible. The bathroom space was small. Towel provided had hairs in it!!!!!
Food provided was poor. I bet I could get better food at the supermarket down the road! The worst part was you had to get your own cup from your cabin to get drinks at the lobby. How stupid was that.
Front desk service was awful. They were inexperienced and had zero hospitality. I asked for a bottle of water before they start cleaning our room, they said they would need to charge an extra JPY 150 for each bottle. But if we waited till cleaning time, then somehow it would be free for some miraculous reasons!
The only thing I would highlight as the positive were the two older staffs who helped us with our bags and carried the food to our cabin each day. I felt sorry for them since they have probably worked harder than the younger front desk staffs who have no freaking clue how to take care of their guests!
Bulusike
Deluxe Cabin, 1 Bedroom, Non Smoking, Sauna
Stayed in Nov 2025
Family
68 reviews
10/10
Outstanding
Posted on Jan 12, 2026
The environment is great, and it even comes with a BBQ. Too bad we couldn't see Mount Fuji.
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Guest User
Luxury Suite, 1 Bedroom, Non Smoking, Sauna
Stayed in Oct 2025
Couple
27 reviews
10/10
Outstanding
Posted on Nov 10, 2025
Nice view
Awe..
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Apr 2025
Family
7 reviews
7.0/10
Posted on May 4, 2025
Property seems like a heaven. And location was awesome. But just the service was so bad. It have ruined our trip. Staff were not cooperative and they are not foreigners friendly. Rude and arrogant(male person in reception ). We had problem during stay which could be solved if the reception person have given information properly.
Guest User
Luxury Suite, 1 Bedroom, Non Smoking, Sauna
Stayed in Mar 2025
Couple
12 reviews
8.5/10
Very good
Posted on May 11, 2025
Really like the size of the room with the kitchen, but it got a bit cold and dry at night.
It’s not that far from the train station but you will need to take a taxi if you have luggage. We really enjoyed the fact that it was near a huge supermarket. We could buy ingredients to cook.
M.Ali
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Feb 2025
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Apr 3, 2025
Truly an incredible stat! Unlimited access to different wine from arrival. Staff is very helpful, and sweet! The tent rooms are extremely spacious, also the hot spring baths are fascinating, they were automated and required nothing, they stayed hot all night long. The glamping BBQ came with beef, pork steaks and many sides. The breakfast was delicious and the coffee equipment was drip and easy to use. Very impressed. Everything about this stay was perfect. I will definitely be back very soon!
6/8
Guest User
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Oct 2025
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Feb 2, 2026
This place is very unique and not far from Lake Kawaguchiko. Dinner was a DIY BBQ.
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Kara Tai
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Dec 2024
Couple
25 reviews
10/10
Outstanding
Posted on Jan 29, 2025
This might be the best place to stay near Mt Fuji! The service is incredible and the staff is very friendly! We booked a dome and loved the sauna, bath, dome, kitchen… everything! The BBQ dinner and breakfast were outstanding and the detailed cooking instructions were very clear. The bed was very comfortable as well.
Only one complaint - gas grill is located inside the kitchen and the room fills with smoke. Best to open the sliding doors to let the air circulate and also clean the grill before turning it on.
The staff helped us book taxis, which helped a lot, too!
6/10
Owen97
Basic Tent, 1 Bedroom, Non Smoking, Sauna
Stayed in Dec 2024
Traveling with friends
43 reviews
10/10
Outstanding
Posted on Feb 12, 2025
This hotel is located at nearby Kawaguchi lake at Mt.fuji area and this hotel is value for the price with perfect facilities and environment