Heartscapsule Hotel&Spa

駅近、湯船付の浴場にバスタオルやフェイスタオルに加え着替スゥエット上下も貸出でこのお値段は有難い。難を言えばトイレが共有スペースにあるため、個室スペースやお風呂洗面スペースからは利用しにくい。

The location and facilities were good, but the staff's attitude was terrible. I had asked them to store my suitcase by mail, but when I checked in, they repeatedly complained that my luggage was heavy (middle-aged female staff member). When I went to the capsule I was shown, there was still trash there after it had been used, so I asked them to change to a different capsule, but they just said "Wasn't it cleaned?" without any apology and pointed me to a different capsule (middle-aged male staff member). It was a cheap price, so I didn't expect much service, but I would have liked them to at least do the bare minimum.

I feel that the space setting is not very reasonable. In theory, suitcases are not allowed to enter the sleeping area. You can only pay to store them in the lockers outside. The dormitory, toilet, bathroom, and locker are a little messy, but the advantage is that it is very close to Hakata Station and the price is reasonable.

I stayed here on my way back from a trip abroad. It was good that it was close to the station. It's nice that you can get there without getting too wet even in the rain by going through 300 steps Yokocho from the Hakata KITTE underground station. I have a few complaints. First, my suitcase doesn't fit in the locker. It's a small suitcase for a 3-4 night stay. I had to leave it at the front desk. The front desk was outside, so I had to go down the elevator, which was a hassle. Second, I had to take my key with me to go to the toilet. People waiting for the express bus also use it, so it's a bit embarrassing to go there in the hotel's room clothes. There is a coin laundry, so I used it, but it took 2.5 hours to wash and dry. There was only one washing machine. The hotel's room clothes are T-shirts and sweatshirts, but there are no strings for the sweatshirts, so they are loose and slip down, which is inconvenient. It's comfortable to sleep without any tightness. It was my first time using it, so I didn't know where the main power outlet was inside the capsule, and it took me a while to notice it. Inside the capsule, there was a drink holder, a mirror, a small shelf for small items, and a hanger, which was convenient. It's strange that there are drink holders even though eating and drinking are prohibited inside the building. The capsule was spacious enough for me, who is 150cm tall. I was able to sleep soundly on the mattress without waking up because of body aches. Well, since it's a capsule hotel, it can't be helped that there are some inconveniences compared to a hotel. It was a good learning experience.

カプセルホテルは、初利用だったけれど、慣れれば安価で誰に遠慮すること無く過ごせる。又、利用したいと思った。

Chất lượng dịch vụ tốt. Cơ sở vật chất đầy đủ tiện nghi

To access the bathroom and toilet from the bedroom, you have to go through the shared hallway (where you have to wear shoes), which was very inconvenient. It's a hassle for people who wake up at night to go to the bathroom.

Very good, I really want to extend the lease for another night, the location is great!

The location in the Hakata area is great. Go straight across the alley on the left side of the hotel to enter the depar**ent store and go to the subway, JR, Shinkansen, and express bus stations. It is very convenient. The public bathhouse has a sauna, which is great. The only regret about the stay is the luggage. The counter is small and cannot accommodate suitcases. Luggage can only be stored at the bar on the first floor. However, a luggage bag will be provided for convenient storage of clothes. The overall stay experience is OK.