The Basics Fukuoka

The Basics Fukuoka Reviews

The Basics Fukuoka

2 Chome-14-1, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanView Hotel Details
The Basics Fukuoka
The Basics FukuokaThe Basics FukuokaThe Basics Fukuoka
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The Basics Fukuoka Guest Reviews

4.4/5
Very Good
323 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(323)
Positive reviews(314)
Reviews with photos/video(109)
Large rooms(58)
Well designed(21)
Delicious breakfast(21)
Perfect for business trips(17)
Convenient for shopping(17)
Close to airport(9)
Average lighting(8)
Luggage delivery service(3)
Negative reviews(9)
Anonymous User
Twin Room-Episode 6
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Really love the short walk from the hotel to the central hakata station. The room is big and spacious, and has a warmth feeling. It has a very modern take, which i like.
Stanleydee
Twin Room-Chapter 1
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Great location of this.hotel. Nearby to Hakata Station. It just 5 to 10 minutes walk depand on your speed. Worth value of money. I will come back and stay in this hotel again in future. There also lots of eater rounding the hotel.
Response from Property: Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Guest User
Twin Room-Chapter 4
Stayed in Aug 2024
Couples
6 review
4.0/5
Very Good
Posted on Sep 1, 2024
Excellent location, 10mins walk to fukuoka station, and yet away from noisy area. Matress quality excellent. Choose basics 4 room, big room, big bathtub. Service i give 3star because i am 1hour early arrived at hotel 2pm, the room is ready but the reception request for additional money to check in, is typhoon day and we couldnt go anywhere.inconsiderate service.
Response from Property: Thank you very much for choosing The Basics Fukuoka. However, we are very sorry for the staff's response to your request during the typhoon. We will continue to make every effort to provide the best hospitality to our many guests. We sincerely look forward to welcoming you again.
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Apirom
Twin Room-Chapter 1
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Very nice hotel
Anonymous User
Twin Room-Chapter 4
Stayed in Jun 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 8, 2024
We stayed in Chapter 4 this time, the room is so large and comfortable, staff are nice and helpful.
Response from Property: Thank you very much for your stay at THE BASICS FUKUOKA. We are happy to see your feedback. We look forward to your next visit to our hotel.
alygator
Twin Room-Chapter 3
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 24, 2024
great service provided by the staff at the reception they are able to communicate in english and helped with our delivery of baggage to the next hotel fuss free and overall a great experience
Danny
Twin Room-Chapter 2
Stayed in May 2024
Couples
18 review
4.0/5
Very Good
Posted on May 18, 2024
Spacious but basic room in a minimalist style, equipped with a coffee machine and smart TV, though lacking traditional storage like wardrobes; instead, there are hangers on the wall. The bathroom combines the shower and bathtub in one space, unlike other hotels where they are typically separate. Decent location, 10 minutes walk from Hakata train station. For parking, consider street options outside for better rates compared to the hotel's basement. Limited amenities, but the lobby is beautifully designed. The view from Room 603 is obstructed and unimpressive.
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Response from Property: Thank you very much for staying at The Basics Fukuoka. We hope you were able to relax and enjoy your stay. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests. Thank you very much for your feedback. We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.
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Dennis
Twin Room-Chapter 1
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 30, 2024
Room larger than expected and very clean. And there were huge christmas photo spot in the lobby
Guest User
Twin Room-Chapter 2
Stayed in Sep 2024
Family
5 review
3.2/5
Posted on Sep 28, 2024
Pros: Stunning lobby, nice decoration! Room very clean. breakfast is ok, got what u’ve paid! Cons: front desk staff (most young female) are very arrogant and hostile to female guest (?) I see a big smile serving a guy on the other counter. No hospitality at all! speak only very limited English, not prepared for foreign guest. No concierge, not helpful even disabled aged guest! Room very stylish and clean but …. No bedside table, ONE chair in a twin bed room, have to share the chair in a 2-guest room?!!!? No usb (may borrow from front desk) only ac adapter, OMG! the config like 20 yrs and no upgrade! One more, need to pay yen300 if u ask front desk calling taxi.
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Response from Property: Thank you very much for staying at The Basics Fukuoka. Thank you also for your valuable feedback. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage. We look forward to welcoming you again.
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Guest User
Twin Room-Chapter 2
Stayed in Sep 2024
Family
5 review
2.5/5
Posted on Sep 28, 2024
As EXPECTED, Breakfast ok, awesome lobby, very stylish and clean! But more on unexpected Front office staff - limited English. Apple TV suddenly down, just restart our room wifi can fix, but the staff insist using his iPhone 10 trying for more than 30 mins and said use ‘cast’ is ok. OMG! I don’t want to see YT, and I have 3 iPhones (model 15, 13, 12) and 2 iPads, NONE can reconnect. What I can say is…. the best of the Bascis have already shown on the website (room size, amenities brand, lobby), hardware is “got you have paid”. Software is off. Heard the Basics is Ex-Grand Hyatt, meaning the architecture did not change and that’s the only part I appreciate. What did the current hotel management do to improve? Im afraid I can’t see any! PS. Experienced another hotel in this trip, totally different thing.
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Response from Property: Thank you very much for staying at The Basics Fukuoka. Thank you also for your valuable feedback. We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage. We look forward to welcoming you again.
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Guest User
Twin Room-Chapter 3
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The room is very spacious, and the carpark within the hotel is very convenient for family trips. There are cafes, restaurants, family mart within walking distance.
Response from Property: Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We aim to further improve service. We look forward to seeing you soon on your next visit.
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Guest User
Twin Room-Chapter 2
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 16, 2025
The room is very spacious compared to another hotel, the staff is very friendly
김현태93
Twin Room-Chapter 4
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
New building seems renovated. Very clean and convenient near fukuoka hakata station. Staff were nice.
Response from Property: Thank you very much for staying at our hotel the other day. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Guest User
Twin Room-Chapter 3
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is clean and comfortable. The location is excellent. The staff are very friendly and welcoming, and can speak fluent English. We did not come across any communication issues. Excellent experience overall!
Twin Room-Chapter 3
Stayed in Jan 2025
Family
17 review
4.7/5
Amazing
Posted on Jan 20, 2025
This hotel is very clean and the staff is very kind.
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