Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 18, 2026
drminHighly recommend this hotel in Fukuoka!
• It's a brand new hotel (built in 2025).
• Super convenient location right above the subway, and the attached mall is excellent.
• The staff are incredibly friendly, and I was very impressed with the complimentary room service (all fridge drinks and alcohol are free) and free lounge access.
• The room was clean, and I especially liked that it had hardwood floors instead of carpet, making it feel very fresh.
• The windows open, which is great for ventilation.
• You can get high-floor city views, and even a distant view of the sea and mountains.
• The 12 PM checkout time gives you a bit more flexibility.
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Price per night from:CAD 594
Posted on Jun 9, 2026
Guest UserWorst hotel experience in a month of traveling Japan — avoid if you have other options
I've been traveling across Japan for a full month — Osaka, Tokyo, Hiroshima and more — and Wellcabin Tenjin is hands down the worst service I've received anywhere.
Made a simple booking mistake and reached out to correct it within 10 minutes — not the last day, not last minute, literally within 10 minutes of booking. I wasn't asking for a refund or a cancellation — I simply wanted to change the date and upgrade to a more private room, both of which would have benefited them financially. Still a flat out no. I petitioned multiple times, even with the support of the hotel booking agent advocating on my behalf, and they remained completely unmoved. No empathy, no flexibility, no solutions. Just a stubborn, repeated refusal — for the most basic and reasonable requests imaginable.
The app also showed ”Failed to cancel booking” and ”Failed to modify dates” so there was no way to self-serve either. Completely trapped.
On top of that:
11am checkout means you are gone — permanently. You cannot come back inside, cannot use any facilities, cannot sit for a break, cannot do anything. You are physically out the door at 11am with no return. Most hotels worldwide let you hang around the lobby or common areas — not here. Just thrown out onto the street.
No luggage storage after checkout — in all my years of traveling worldwide, this is the first place I've ever stayed that refuses to hold your bags. Not once have I encountered this anywhere else. You're left dragging everything around all day with zero support.
The place simply doesn't feel welcoming — from the moment something goes wrong, you're completely on your own
Nickel-and-dime culture — they charge a fee for everything, including slippers. Every other hostel I stayed at across Japan provided them free, daily. Not here.
Locker room has no camera — you cannot leave anything safely here
Laundry is overpriced — the most expensive I encountered across every city I stayed in Japan
For a capsule hotel marketing itself on convenience, it fails on almost every front. Every basic comfort comes with a price tag, and the moment you need any flexibility or human decency, they shut the door on you — literally and figuratively — even when you act immediately, in good faith, and are willing to spend more.
The only thing going for it is the central Tenjin location — but that's the neighborhood, not the hotel.
I travel around the world constantly and this is genuinely the first time I've encountered a hotel this rigid, unwelcoming, and unhelpful. Only consider this place if you have absolutely no other options. Otherwise, keep looking.
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Price per night from:CAD 26
Posted on Jun 25, 2026
Anonymous UserI only stayed for one night but was so impressed by how spacious the room felt despite having 1 King and 1 single sofa bed which was helpful for my luggage packing and elderly parents. There was a ultra fast charging (100W) port and I thought that was very helpful. The location is also the best, nothing can beat, cross the road from Hakata station and it's there. Wish I could have booked this hotel across other parts of Japan.
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Price per night from:CAD 156
Posted on Jul 25, 2026|Moderate Twin Room Non-Smoking-2 Person Use
やまだ山田**Location:**
It's very close to Gion Station, and about a 5–7 min walk to Kushida Shrine Station and a local supermarket. Canal City Hakata is roughly 10 minutes away on foot. Overall, the location is quite convenient.
**Service & Amenities:**
Special praise for the reception staff—they were proactive, polite, spoke fluent English, and explained everything clearly. The hotel also provides free amenities, including Sekkisei skincare products and bath salts, which was a lovely touch!
**Room & Cleanliness:**
The room is spacious enough to fully open 2 to 3 suitcases. I especially loved the large, clean bathroom with its separate wet and dry areas. Housekeeping did a great job—just make sure to put your request magnet/card on the door before 10 AM.
**Breakfast:**
The food was decent, featuring salads, bread, omelets, sukiyaki, seafood bowls, French toast, and even free-flow wine. Some items require ordering directly from the chef, which caused a bit of a rush due to the crowds, but the staff tried their best to help. Food refills took a little time, so some patience is needed.
**【立地】**
祇園駅からとても近く、櫛田神社駅やスーパーまでも徒歩5〜7分ほどです。キャナルシティ博多へは徒歩10分程度で、全体的にとても便利な立地でした。
**【接客・サービス】**
フロントのスタッフの対応が素晴らしかったです。積極的かつ丁寧で、英語でのコミュニケーションもスムーズ、説明も分かりやすかったです。アメニティバーには雪肌精のスキンケア用品や入浴剤まで用意されていて、とても細やかな心遣いを感じました。
**【お部屋・清潔感】**
お部屋は十分な広さがあり、スーツケースを2〜3個広げることができました。バスルームも広く、清掃が行き届いており、セパレートタイプ(乾湿分離)だったのが最高でした。お掃除の希望は午前10時までにドアに貼っておけば対応してもらえます。
**【朝食】**
味は普通に美味しかったです。サラダ、パン、オムレツ、すき焼き、海鮮丼、フレンチトーストなどのほか、ワインの飲み放題もありました。一部の料理はシェフに直接注文する形式で、混雑時は少し混乱していましたが、スタッフの皆さんは誠心誠意対応してくれました。料理の補充には少し時間がかかるため、少し待つ必要があります。
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Price per night from:CAD 113
Posted on Mar 5, 2026|Queen Room
Guest UserThe location was superb as it's just a few steps away from the underground entrance to the metro. There's also a 24Hr supermarket just minutes walk from the hotel above ground or if it's raining you can take the metro underground walkway which will also get you right to the entrance of supermarket. There are a few drug stores nearby (for medicine / cosmetics) and some open till 9pm or even midnight. It's only a very short walk to get to Canal city shopping area which has an array of shops and dinning options.
We stayed for 5 nights and breakfast was included in our room rate and it was very good with a decent amount of choices (we ended up eating there 4/5 mornings). Although the dinning area was not very big so if you're there during peak hours there could be a bit of a wait.
The room was a standard 'Dormy' room that you'd expect in almost any other Dormy Inn but for this particular hotel we felt the cleaning needs a bit of work. We have a habit of wiping down the shelves / tables before placing our things and even after three rounds of wiping with wet cloth / tissue it's still grey which shook us a bit.
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Price per night from:CAD 135
Posted on Jun 13, 2026
Guest UserThis was my first time traveling abroad with my child, and after a lot of comparison, I chose this hotel. On the day of check-in, we took a taxi from Fukuoka Airport to the hotel, which was about a 15-20 minute drive and cost around 80+ RMB.
The hotel is very quiet with good soundproofing, and complimentary drinks are available. It's about a 10-15 minute walk from Hakata Station. The hotel also offers a shuttle bus service in the mornings, running every 30 minutes, which was very convenient for our travel needs. Tenjin shopping district is approximately 1.8 kilometers away, a pleasant 20-minute walk.
The hotel is located at a crossroads, with a 7-Eleven convenience store downstairs. Diagonally opposite is a duty-free supermarket, making it convenient for purchasing daily necessities or cosmetics. There's also a branch of the 'Dajin' barbecue chain downstairs; we ate there two days in a row. The food was decent and incredibly good value for money, haha!
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Price per night from:CAD 122
Posted on Jun 1, 2026
Guest User
Location of this hotel is excellent! Extremely easy to find - exit from the Chikushi Gate (East) at JR Hakata station and walk about 5 mins to reach the hotel. There is also a bus stop just 100 meters away (1 min walk) that you can take from the airport to reach the hotel, or from the hotel to reach the airport.
Room is clean and decent size. Love the bathroom and the standing shower which has a nice rain shower, handheld shower and jacuzzi style massage shower. There’s also a bathtub for those who like to take baths. Room amenities can be obtained at hotel lobby so there is little waste - just take what you need.
There is also a coffee machine that is free at the lobby. There is a self-service washing machine and dryer at level 3, level 7 and level 11. There is also a Family Mart just infront of the hotel and also a Lawson just around the corner. Great for getting late night light snacks. Overall, an excellent hotel! Highly recommended!
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Price per night from:CAD 103
Posted on May 18, 2026
oceanEcho
The hotel is perfectly located, close to the station, and there's a small park nearby. The room itself is quite spacious by Japanese standards, has everything you need, and is very clean.
The breakfast is delicious, with a wide selection (they even have steak!). We really enjoyed it and will be back.
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Price per night from:CAD 94
Posted on Jul 12, 2026
Catherine Jane ClaravallStayed at Hotel Oriental Fukuoka Tenjin and it was such a great choice! The location is super convenient—just a 2-minute walk to the subway entrance, making it easy to get around the city. There are also plenty of dining options nearby, with Yoshinoya, Matsuya, and even Shin Shin just around the corner.
Service was consistently good, and the room was very comfortable. I especially loved the pillows and bed—perfect for resting after a long day of exploring. A nice touch was that they provided nightwear, which I didn’t bring, so that was really convenient.
Breakfast had a great spread with lots of options to choose from, making mornings something to look forward to. Overall, a comfortable and hassle-free stay in a prime location!
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Price per night from:CAD 84
Posted on Feb 7, 2026
Ginevi
Great stay at Canal City Washington Hotel! Perfect location right next to Canal City Hakata with lots of food and shopping nearby, and walkable to Hakata Station. Room was clean, comfortable, and quiet—ideal for a solo traveler. Staff were friendly and check-in was smooth. Excellent value and very convenient. Would stay again!
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Price per night from:CAD 117