Tianhe Hotel Reviews

Name: Tianhe Hotel
Address: No. 24 Jiangbin Road, Fuqing, Fujian 350300, China, No. 24 Jiangbin Road, Mainland, China
Rating: 8.1

Tianhe Hotel

No. 24 Jiangbin Road, Fuqing, Fujian 350300, ChinaView hotel details

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Guest Reviews of Tianhe Hotel

8.1/10

357 reviews

Verified reviews

Location8.1

Amenities7.9

Service8.2

Cleanliness8.3

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All reviews(357)

Positive reviews(318)

Reviews with photos/video(42)

Classy environment(22)

Convenient location(16)

Convenient parking(14)

Friendly front desk staff(9)

Perfect for business trips(5)

Located downtown(5)

Strange smell in room(4)

Loved the night views(3)

Negative reviews(39)

Guest User

Executive Business Room

Stayed in Feb 2026

Traveling with friends

3 reviews

8.0/10

Very good

Posted on Mar 25, 2026

Location: On the 14th floor, the view is quite decent. Hygiene: The room was clean. Service: The service was pretty good too. The hotel is conveniently located right next to the viaduct and the ancient street. You can even enjoy the night view of Lichao Ancient Street in the evening. Plus, food delivery can be brought right up to your room!

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Response from Property: 親愛的賓客您好，非常感謝您對酒店的支持，沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望您下次到來能給我們指出我們的不足，我們會努力做到更好，讓到店的每位賓客都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！

happy_xcc_

Standard Business Room

Stayed in Jan 2026

Family

14 reviews

8.5/10

Very good

Posted on Feb 20, 2026

The hotel's location is quite convenient, and the overall cleanliness of the room is decent. It offers good value for money, though parking was a bit of a hassle. Everything else was fine.

Original textTranslated by Google

Response from Property: Dear Guest, Thank you for your support and trust. We will continue to uphold our commitment to doing things with care and providing meticulous service. We look forward to your next visit and wish you a pleasant life!

Guest User

Standard Double Room

Stayed in Jan 2026

Family

1 reviews

10/10

Outstanding

Posted on Feb 20, 2026

Late check-out and luggage storage are available, which is great.

Original textTranslated by Google

Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事，細心服務的理念。期待您再次光臨，祝您生活愉快！

TEOH 5353

Standard Business Room

Stayed in Dec 2024

Traveling with friends

3 reviews

7.0/10

Posted on Jan 19, 2025

Clean hotel but very old hotel, location not the most ideal

Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at Tianhe Hotel. Thank you for your valuable suggestions. We will work hard to improve and do better. We look forward to your next visit! I wish you a happy life

Guest User

Superior Double Room

Stayed in May 2023

Couple

17 reviews

10/10

Outstanding

Posted on Jun 16, 2023

very good

Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷的進步和提升，期待您的再次光臨，我們將竭誠為您服務！

Guest User

Standard Room (2 Beds)

Stayed in Nov 2025

Couple

1 reviews

2.0/10

Posted on Jan 4, 2026

There is an unidentified object in the shower head.

Original textTranslated by Google

Response from Property: Dear Guest, Thank you so much for choosing to stay at Tianhe Hotel. We appreciate your valuable feedback and will strive to improve. We look forward to your next visit! Wishing you a pleasant stay.

Guest User

Business Queen Room

Stayed in Jan 2026

Business traveler

5 reviews

1.7/10

Posted on Mar 6, 2026

The hotel has such a poor environment and is so old, yet the price is so high; it's terrible value for money.

Original textTranslated by Google

Response from Property: Dear guest, thank you so much for your stay. We offer a variety of room types, and we recommend our business room for your next stay. We look forward to welcoming you back and wish you a pleasant stay!

Guest User

Superior Double Room

Stayed in Oct 2025

Other

9 reviews

3.0/10

Posted on Nov 27, 2025

The service was rather incomprehensible. When checking out, the front desk demanded a 100 yuan deposit, saying they needed to check if the room was damaged. This was the first time I'd encountered this situation. I won't stay here again.

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Guest User

Standard Room (2 Beds)

Stayed in Apr 2025

Couple

1 reviews

5.0/10

Posted on May 6, 2025

The shower head in the bathroom was broken and there was no soap or liquid soap in the wash basin.

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Guest User

Standard Double Room

Stayed in Oct 2024

Solo traveler

35 reviews

9.0/10

Great

Posted on Nov 3, 2024

It's OK^_^ The equipment is a bit old, the transportation is convenient and fast, the environment is elegant and comfortable, and I feel good sleeping at night👍

Original textTranslated by Google

Response from Property: Dear guests, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come. We will work hard to do better so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit!

swingbby

Standard Double Room

Stayed in Apr 2023

Business traveler

11 reviews

10/10

Outstanding

Posted on Jun 16, 2023

basically can also

Original textTranslated by Google

Response from Property: 尊敬的賓客您好，感謝您在百忙之中分享您的入住體驗，我們深表感謝！您對酒店的信任和對我們工作的認可是我們最大的動力，我們將會繼續努力做的更好，期待您的再次光臨，祝您生活愉快！

Guest User

Standard Business Room

Stayed in Apr 2026

Family

4 reviews

2.5/10

Posted on May 3, 2026

非常垃圾的酒店！環境：設施破得不能再破了，訂的還是商務房，那一股濃濃的黴味，太難忘了！房門的安全扣還是壞的！房間座機電話的按鍵全壞的，是打不到服務枱和餐廳的，衹能從預訂平台找到酒店總機，打總機聯繫服務枱！停車位非常少，非常擠，非常難停！服務：停車費30，掃碼交的，卻是退現金給你的，問了能不能網上退，告訴你沒辦法衹能給現金！縣城或者村裡的民宿都不至於這麼落後了吧！礦泉水除了贈送的以外，另外再拿是要收費的，一瓶3塊，五星級酒店都沒有這樣收費，酒店是要窮死了嗎？早餐簡陋得可憐，2星的賓館差不多！不知道好評哪裡來的！？

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Response from Property: 尊敬的賓客您好！非常感謝您選擇入住天河大酒店，感謝您提出的寶貴意見，我們會努力改進做到更好，期待您的下次光臨！祝您生活愉快

Guest User

Standard Room (2 Beds)

Stayed in Nov 2025

Solo traveler

23 reviews

9.7/10

Amazing

Posted on Dec 30, 2025

雖然設備略顯陳舊，但是衞生還是有保證的。房間比較寬敞，特別是衞生間使用起來還是比較舒適的。熱水很充足，房間有地方放行李。早餐自助餐形式，雖然算不上華麗，但是也是相當豐富了。地理位置非常優渥，去石竹山和福清動車站，福清西站都有多路公交車，公交車站就在附近。黃檗寺可以到福清西站或石竹山乘旅遊接駁車。酒店對面就是東百利橋，平安夜還可以在窗户俯瞰演唱會，周邊飲食方便多樣。值得推薦。

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