Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)

Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station) Reviews

Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)

No. 19 Gutian Road, Gulou District, Fuzhou, Fujian, 350007, ChinaView Hotel Details
Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)
Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station)
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Home Inn Neo (Fuzhou Wuyi Square, Nanmendou Metro Station) Guest Reviews

4.5/5
Good
1058 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1058)
Positive reviews(1003)
Reviews with photos/video(43)
Easy to get around(222)
Clean and tidy(215)
Convenient location(91)
Classy environment(82)
Close to metro(62)
Average sound insulation(47)
Friendly front desk staff(39)
Would stay again(11)
Negative reviews(55)
Wanderer2818
Queen Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 15, 2024
I recently stayed at Home Inn Neo, located near Wuyi Square and the Nanmendou Metro Station in Fuzhou, and I was very pleased with my experience. The hotel's location is excellent, being just a short walk from both Wuyi Square and the metro station. This made it incredibly convenient to explore the city and access various points of interest with ease. There are also plenty of dining and shopping options nearby, which added to the convenience.
Response from Property: We are delighted to hear that you had a pleasant stay at our hotel and found the location convenient for exploring Fuzhou. Your satisfaction with the proximity to key landmarks and amenities is truly appreciated. Thank you for sharing your positive experience.
Marine Alchch
Queen Room
Stayed in Mar 2023
Solo travelers
67 review
4.0/5
Very Good
Posted on Mar 14, 2023
Great location, easy to find. Room is okay but hallways are really dirty
Response from Property: Dear Guest, Hello! Thank you very much for your stay and reviews! We are very happy with some of your recognition of the hotel, we will continue to work hard to improve, regarding the problem of dirty corridor floor you mentioned, we have notified the relevant departments to clean the corridor, and will strengthen the attention and maintenance of corridor hygiene in the future, thank you for your supervision and feedback, eagerly looking forward to your visit again!
Guest User
Double Room A
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2023
good 设施:hao
Guest User
Double Room A
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is easy to find and conveniently located. The front desk lady is very helpful and there are gifts during the May Day holiday. The room is also very clean and comfortable. It was a good travel experience.
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Response from Property: Dear guests, thank you for choosing our hotel. Your recognition is our driving force for continuous progress. We will work harder to create a quiet and comfortable accommodation environment for every guest. My colleagues and I are looking forward to your continued stay in our hotel. I wish you a happy life and smooth work!
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Other
2 review
1.2/5
Posted on Sep 26, 2024
Just like a hotel, the room is small, dark, and the equipment is average. The key point is that there are no parking spaces. This store only has 8 free parking spaces. If someone reserved it first and came later, there will be no parking spaces. The parking space fee will cost an extra 50 yuan a day. It is not as good as the Meixi Hotel and (Columbus Hotel) opposite. Fortunately, I stayed in this hotel for one night and then moved to the Colombo Hotel. All the staff at the Colombo Hotel were friendly, the facilities were good and complete, and the room was large and bright.
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Response from Property: Thank you for choosing to stay and sharing your valuable feedback. We deeply apologize for the general experience with the room size, lighting and facilities and will work hard to improve it. Regarding the inconvenience caused by the parking issue, we fully understand your dissatisfaction and sincerely apologize for this!
Anonymous User
2-bed Room
Stayed in Sep 2024
Other
3 review
1.7/5
Posted on Sep 26, 2024
The score is mainly due to the location. The other experience is very bad, the service is not warm, and its members may be treated differently.
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Response from Property: Thank you for choosing our hotel and giving us your valuable feedback. We are deeply sorry for your dissatisfaction, especially the lack of service experience. We attach great importance to your feedback and will immediately start improving our service attitude and enthusiasm to ensure that every guest feels warm and caring. We will carefully examine the experience issues you pointed out and work hard to improve them. We look forward to your coming again to experience our changes first-hand.
maro33
Queen Room
Stayed in Mar 2024
Other
7 review
4.2/5
Very Good
Posted on Mar 17, 2024
The room is not big, but the location is very good. Just walk out and you will reach Exit C3 of Nanmendou Subway Station, which is especially suitable for girls who want to go to concerts to transfer to the subway! The little robot is very cute!
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Response from Property: I hope my greetings, like a fresh rain, can wash away the worries in your heart, or like a refreshing breeze, can blow away your frown, making you worry-free and happy forever. I wish you a pleasant journey!
Guest User
Double Room A
Stayed in Sep 2024
Family
4 review
1.3/5
Posted on Sep 19, 2024
The water is very small. Even though the room is small, it is still very noisy. There is a constant sound from day to night. I can understand the price increase for concerts, but this room and environment are really not worth it. My friend also said that it was the first time he blocked a hotel👍1.5 points was too much.
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Response from Property: Thank you for choosing our hotel and giving us your valuable feedback. We sincerely apologize for the dissatisfaction with the lack of water pressure, poor soundproofing of the room and the size of the space we encountered during our stay. Your feedback is the driving force for our improvement. We will attach great importance to and strive to improve related facilities and services. We sincerely apologize for the discrepancy between your accommodation experience and your expectations. Service and hygiene are the standards we adhere to. In response to the problems mentioned, we immediately took measures to rectify them. We look forward to welcoming you again with a new look and bringing you a satisfactory experience.
Anonymous User
Queen Room
Stayed in Feb 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The hotel is in a great location, with convenient subway and bus services, and there are many places to eat nearby. The room was very good, very satisfying, and really home-like. I'll come back if I have the chance.
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Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaoru great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Business Queen Room
Stayed in Feb 2024
Solo travelers
9 review
2.2/5
Posted on Mar 2, 2024
I stayed in a business room. The window was at the foot of the bed. There were two air conditioners outside the window. It was like a renovation team was working at night. The TV volume was turned up to the maximum. I couldn't hear it even when I was lying on the bed. The air conditioner outside was louder than the TV. I arrived at the hotel at 10pm and they said the hot water had just been repaired and I had to wait for a while before hot water came. I waited for three hours and there was no hot water at more than one o'clock! You really should refund part of the money for no hot water. I just wanted to take a hot shower and sleep when I got off the plane to the hotel, but there was no hot water. I wanted to stay a few more nights, but I changed hotels the next day!
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Response from Property: Dear guest, I am deeply sorry for your experience during your stay at the hotel. Regarding the noise problem of the air conditioner outdoor unit, the hotel will replace it with a new one. I also hope that you can follow up and let me know your room number. I am very grateful! If you have any questions during your stay, you can call the front desk and we will handle it for you as soon as possible. Thank you for your feedback and wish you a happy life!
Xiaohehe~
Queen Room
Stayed in Feb 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 3, 2024
I took this photo when I left. The overall cleanliness is very good, no odor. When I checked in, the front desk asked if I wanted a quiet room, although it was not close to the road. But there is a school in the city, so there is still some noise in the morning. Overall, it feels good
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Response from Property: Life is like a poem. Every word you say is full of poetry. I hope every encounter between you and Xiaoru will be full of poetry and painting.
Guest User
2-bed Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The transportation is very convenient. The hotel is very clean and sanitary. It is very close to the scenic spot and very convenient. I will come again next time
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Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given Xiaoru great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Bowiezhang
Queen Room
Stayed in Jan 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The location is good, just outside Nanmendou subway station, and a few hundred meters away from Sanfang Qixiang. It's only a few subway stops to get to and from Hanggushan The hotel is clean, and the hot water comes out quickly when showering, but the water pressure is a bit low during peak hours.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Xiatian1210
Business Queen Room
Stayed in Jan 2024
Family
16 review
4.0/5
Very Good
Posted on Jan 22, 2024
Stayed for two nights, generally satisfied, the room size is just right, hot water is sufficient. Facilities: Complete Hygiene: Clean Environment: Average Service: Average
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Response from Property: Dear guest, thank you very much for your serious comments on our hotel. We will continue to work hard on service and environment. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Jul 2024
Other
4 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Service: 5 stars Environment: Satisfactory Hygiene: Satisfactory Facilities: Satisfactory
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Response from Property: Thank you very much for your high praise, especially the 5-star review for our service, which is a great encouragement to us. Your satisfaction is our unremitting goal and we look forward to creating a pleasant stay experience for you again.