ZhiJia Hotel

ZhiJia Hotel Reviews

ZhiJia Hotel

No.105 Daoshan Road, Gu Lou District, Gulou District, Fuzhou, Fujian, 350001, ChinaView Hotel Details
ZhiJia Hotel
ZhiJia HotelZhiJia HotelZhiJia Hotel
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ZhiJia Hotel Guest Reviews

4.6/5
Very Good
1770 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1770)
Positive reviews(1712)
Reviews with photos/video(93)
Convenient location(183)
Easy to get around(140)
Classy environment(120)
Friendly front desk staff(64)
Close to metro(54)
Many amenities(36)
Small room size(18)
Stayed multiple times(14)
Negative reviews(58)
ohdearrr
Discount Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I booked the promotional room that is small and without windows, but my stay at Zhijia was so cosy! Room was clean and comfortable. The receptionist was kind enough to give me late check out because I arrived late due to a flight delay. He also gave me an additional room card so that the air conditioning can be turned on the whole day to cool the room. Cleaning lady was kind too and passed me tissue paper and water when I told her I don’t need her to clean up my room. Location is very convenient, many eateries around. I had a great stay, thank you!
Response from Property: Dear customer, thank you for your review! We will continue to provide customers with a better stay experience. We will try our best to serve every customer! Thank you!
Tim o thy
Discount Room
Stayed in Apr 2024
Couples
5 review
3.2/5
Posted on Apr 6, 2024
The correct hotel name is JYa Hotel. Please make the necessary corrections
Response from Property: Dear customer, thank you for your review! We will continue to provide customers with a better stay experience. We will try our best to serve every customer! Thank you!
Anonymous User
Superior Double Room
Stayed in May 2024
Travel with friends
3 review
3.0/5
Posted on May 25, 2024
The bed was clean, the rest unfortunately was not. I actually did some cleaning myself in the bathroom when I arrived. When booking it was advertised as a smokefree room. There was an ashtray in the room and it smelled like smoke. On top of that people smoked everywhere. In the hallways, lobby and even in the elevator so basically the entire hotel smells like smoke. I left early because it was really too much for me. On a positive note the location is good.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your stay in the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you are here next time, we hope to book our hotel again and give us a chance to apologize. What things can tell us at the first time. Looking forward to coming here again
Around&About
Standard Double Room
Stayed in Apr 2024
Couples
24 review
1.7/5
Posted on Apr 30, 2024
We stayed two nights and unfortunately both nights have been sleepless- you can hear everything from not just outside but also the rooms next door. The maitress was really uncomfortable, maybe too old? The bathroom needed restructuring, and the overall building a deep cleaning. Would not recommend and not go back altho the good location.
Response from Property: Dear guests, thank you for staying in our hotel. This hotel is located in the three lanes and seven lanes of the 5A scenic spot in the center of Fuzhou, adjacent to the Provincial Women and Children's Hospital, Dongjiekou business district, and Nanmen Dou subway entrance. If you are not satisfied with it, you can timely communicate with the front desk. We will follow-up in time. May all the good can accompany you, look forward to your next arrival.
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
23 review
4.5/5
Great
Posted on Jan 25, 2024
Although this hotel looks modest from the outside and it's common corridor carpets are really beaten up, the establishment is a real find. Ifs fair price and location in Central old Fuzhou - between Wushan and the Alleys and Lanes, and just below Yushan were unbeatable. The local humid climate does require management to prop open suite windows to air out rooms because most are quite compact. (Uncomfortable in January). Still, they are big enough, and the hotel's location and very friendly, helpful staff far outweigh any drawbacks. I'd stay again.
Response from Property: Dear customer, thank you for your valuable review! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer well! thank you!
Anonymous User
Standard Double Room
Stayed in Jan 2024
Solo travelers
4 review
4.5/5
Great
Posted on Jan 29, 2024
Very clean and well maintained room, staff was friendly too, but room was abit small and the toilet has no door. Location is good for the price as it is within walkable distance from the metro station but still abit troublesome to get to with large luggages
Response from Property: 尊敬的顧客您好,謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Wong Felicia
Superior Room (2 beds)
Stayed in Jan 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Location very near the tourist spot area and walking distancce is only about 500 - 700 mtr . surrounding area also got many food you can select.
Response from Property: 尊敬的顧客您好,謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Yewchin
Discount Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Good location, Reasonable cost, clean room
Response from Property: A city, two people, a beautiful memory. Thank you for meeting you at Zhijia Hotel. Thank you for your recognition. All our staff are inspired by your five-star praise. We hope to provide you with satisfactory service next time. welcome next time.
KASINS58445
Superior Double Room
Stayed in Mar 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 3, 2023
Thank you very much for your service, little handsome guy, you made me happy from the check-in process!他叫姚什么哈哈我忘记饱歉 🤭
Response from Property: Thank you for staying at Zhijia Hotel and thank you very much for the recognition of the hotel staff, we will continue to do so and look forward to your stay again.尊敬的賓客,感謝您下榻至家酒店(福州三坊七巷店),您的肯定是我們努力的動力,您的滿意是我們服務的宗旨,期待您的下次光臨
Guest User
Discount Room
Stayed in Apr 2024
Couples
15 review
4.7/5
Amazing
Posted on Apr 14, 2024
Very centrally located.
Response from Property: 尊敬的顧客您好,謝謝您的點評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Lucas
Standard Room (2 beds)
Stayed in Jan 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 1, 2023
The hotel is located in the center of the city and makes easy the mobility. The beds are really comfortables
Response from Property: 尊敬的賓客,感謝您在百忙當中對我們進行評價,服務好每一位賓客是我們一致的追求,我們會一如既往的提高服務水平,至家酒店全體員工期待與您再次相遇!
Guest User
Standard Room (2 beds)
Stayed in Feb 2024
Travel with friends
11 review
4.5/5
Great
Posted on Feb 21, 2024
great location!
Response from Property: 尊敬的顧客您好,謝謝您的點評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Jingyi
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Verygood
Response from Property: 尊敬的顧客您好,謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Guest User
Discount Room
Stayed in Dec 2021
Travel with friends
1 review
2.0/5
Posted on Dec 26, 2021
I called up in advance to check whether the hotel accepts foreign guests and any necessary requirements, such as a negative covid test. When I arrived they asked my for proof that I had quarantined (which I no longer carry with me since I quarantined over 14 months ago). Overall quite a negative experience. The room smelt of smoke.
Response from Property: Dear guest, thank you for staying in our hotel. Because of the epidemic prevention and control, we need to inquire about the guest's itinerary and health status. We deeply regret the inconvenience caused! Because you are a foreigner, there may be some misunderstandings in language communication. I would like to express my sincere apologies to you. We hope you can understand the inconvenience caused to you. All the hotel staff look forward to your stay again and wish you a happy life. Thank you!
Ali_HK
Discount Room
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 25, 2023
Good Service
Response from Property: Thank you for staying at Zhijia Hotel and thank you very much for the recognition of the hotel staff, we will continue to do so and look forward to your stay again. 尊敬的賓客,感謝您下榻至家酒店(福州三坊七巷店),您的肯定是我們努力的動力,您的滿意是我們服務的宗旨,期待您的下次光臨