Hanting Hotel (Fuzhou South Railway Station)

Hanting Hotel (Fuzhou South Railway Station) Reviews

Hanting Hotel (Fuzhou South Railway Station)

358 South Zhenyong Road (Zhenyong Nan Lu), Chengmen Town, Cangshan District, Fuzhou, Fujian, 350018, ChinaView Hotel Details
Hanting Hotel (Fuzhou South Railway Station)
Hanting Hotel (Fuzhou South Railway Station)Hanting Hotel (Fuzhou South Railway Station)Hanting Hotel (Fuzhou South Railway Station)
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Hanting Hotel (Fuzhou South Railway Station) Guest Reviews

4.8/5
Excellent
1244 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1244)
Positive reviews(1221)
Reviews with photos/video(362)
Classy environment(164)
Friendly front desk staff(113)
Awesome amenities(108)
Delicious breakfast(105)
Easy to get around(74)
Large rooms(53)
Close to train station(38)
Perfect for business trips(13)
Negative reviews(23)
Guest User
Double Room
Stayed in May 2024
Business travelers
10 review
3.5/5
Posted on May 15, 2024
The hotel is under renovation... I almost slipped because of the plastic sheet on the floor when I entered the lobby... The front desk staff said that if you follow the social media account, you can upgrade the room type for free, but I was upgraded to a room under renovation... But after taking photos for evidence and raising questions, the room was changed. Other than that, other facilities, hygiene and breakfast were satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 1, 2024
The room was very clean and quiet at night. It was convenient to catch the train at Fuzhou South Station the next morning as a transit point to Pingtan. There was hot soy milk, vegetables and porridge for breakfast. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear, Xiaonan looks forward to your continued witnessing. We will work harder to provide you with a more comfortable living environment. Xiaonan wishes you a happy life.
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
3.7/5
Posted on Apr 19, 2024
I arrived at the hotel at 12:00 on the night of check-in. I checked in and dragged my luggage into the room. I was greeted by a disgusting smell of cigarettes. This was something I had never experienced before. I went back to the counter and asked to change the room. The waiter also helped me and changed a room for me. This process was quite a hassle. The waiter should confirm the room type conditions that the customer wants. On the day of check-out, I had problems getting a taxi to the airport. I asked the counter waiter to help me get a taxi. She helped me quickly. I paid her in cash first. I am very grateful for the waiter's hospitality. The hotel room was very clean. But what is a bit puzzling is that the beverage package only gave a pack of coffee and a pack of tea. The above is a little sharing of the check-in experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is very clean. Service: Very good. The smart assistant is very convenient to use.
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always work hard to provide you with the best quality and service. Thank you for your support!
Wozuiaihuoshan
Double Room
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Staying at Hanting Hotel Fuzhou Railway Station is an excellent experience. The hotel environment is elegant, the service is considerate and thoughtful, the breakfast in the morning is rich in variety, the taste is pure, and it makes people aftertaste endlessly. The room is clean and tidy, and the facilities are complete, making people feel at home. The staff is enthusiastic and carefully answers various questions. Such an accommodation experience is worth recommending to every tourist. I will choose here next time. I really praise it.
Original TextTranslated by Google
Response from Property: Dear, Xiaonan looks forward to your continued witnessing. We will work harder to provide you with a more comfortable living environment. Xiaonan wishes you a happy life.
Guest User
Double Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room was very clean and tidy. The room service was good. The check-in environment was also very good. It was really quiet.
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always strive to provide you with the best quality and service. Thank you for your support!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
1 review
1.0/5
Posted on Feb 20, 2024
Facilities: Very average. Except for the smart control unit, nothing else can be mentioned. The hair dryer works for a few minutes and then needs to take a 10-minute break... There is no overhead spray in the shower and no conditioner. When the air conditioner's wind speed is turned up, there will be resonance noise. Environment: average Hygiene: very poor, the quilt cover is torn, with holes of various sizes; there are pencil marks, black dot machine marks, and hair on the sheets. The toilet outlet has yellow stains, the inner ring also has black stains, and the cup is full of dust. Can the room be sold just like this? Service: To describe it as poor, it makes people regret it after coming. If the front desk only pursues its own interests, this hotel will come to an end. I hope the general manager of the hotel will pay attention to the front desk's guest service standards and room hygiene quality.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Hanting Hotel Fuzhou South Railway Station and giving us your feedback! Due to the large number of guests staying during the Spring Festival, we sincerely apologize for the unpleasant stay experience! At the same time, thank you for your feedback and pointing out our shortcomings. We will make improvements in time. We hope you will give us a chance to make improvements. I wish you a happy Lantern Festival, good health and all the best.
EmoyanleiV
Superior 2-bed Room
Stayed in Feb 2024
Solo travelers
6 review
1.0/5
Posted on Feb 20, 2024
Service: Really bad. A fat female receptionist at the front desk thought we were offline individual customers and could earn commission, but her attitude was passable. Finally, I asked to book a room on Ctrip. The guy had a dark face that I couldn't look at, and his tone was weird. Hygiene: The basic hygiene of the room is not clean. The cups and mugs are full of water stains and oil. Not to mention the floor is sticky to your feet. The obvious floating at the head of the bed was not dealt with during cleaning, which proves that there is a problem with the room's hygiene standard process, and there is also a problem with the room inspection process. Facilities: There is only one charging head in a twin room. How can two people charge at the same time? The original intention of the design is just a problem. There is no humanized design. It feels like it is not accepted by Huazhu standards! There is no phone in the room to contact the front desk. Even if you said there is no emergency phone in the bathroom, there is not one in the room. When I called the front desk, I was hung up on... Environment: Parking is convenient, but there is noise outside the window of the room on the inside. I don’t know how it is caused. The only bright spot is a male receptionist with a certain sense of service and attitude. He must be a newbie, but he has been spending so much time with the waitress in the same class that he is going to waste a newbie. This Ctrip score of 4.8 should be generated through abnormal means. I hope everyone will avoid this pitfall.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Room
Stayed in Feb 2024
Couples
10 review
3.0/5
Posted on Feb 16, 2024
The location is out of the way. I had to catch a train early in the morning, so I chose it, but it takes half an hour to walk to the train station, and it's a bit busy. A friendly reminder that if you can't enter the train station hall in the West Square, you have to go to the East Square. The service attitude of the girl at the front desk of Hanting was average. I asked her if I could upgrade to a twin room. She said it would cost extra, so I would add a quilt. She also said that she was not available. I have stayed at Atour Seasons and it is really not good to stay in this Hanting. As a habit, there is no gap without comparison. Hanting should try to avoid choosing it in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
choicy0208
Superior 2-bed Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 16, 2024
I walked to the hotel from Fuzhou South Railway Station. It only takes about 7-8 minutes to get there. The location is quite convenient and everything I need to buy is available in the convenience store downstairs. The room is clean and big enough. Every time I go out to play, I always stay in a hotel under the Huazhu Club. I still trust this brand. This Hanting is relatively new, so I am overall satisfied! It’s okay to have breakfast for two days. There is a sunny place nearby and you can go shopping~
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always strive to provide you with the best quality and service. Thank you for your support!
໑ຼₒ₂₃4ღ᭄dongde🕊zhenxi ꦿ᭄
Double Room
Stayed in Feb 2024
Couples
9 review
4.7/5
Amazing
Posted on Feb 9, 2024
The Hanting Hotel near Fuzhou South Railway Station's Sunshine World Shopping Plaza is very convenient for getting in and out by taking the high-speed train to eat, drink and have fun at Sunshine World Shopping Plaza. Although the hotel room is a bit small, the various facilities are quite good, and there are also smart robots to serve you. , as long as you give the command, the bathroom also has a smart toilet seat, and it is not cold in winter when you sit on it. The only drawback is that this time I was given a room on the side. There is a road in front of it, and the car is a bit rough at night. Anyway, it’s just for one night. , and there is a piece of white ash on the roof above the bed that is about to fall off. If friends check in in the future, just remind the customer service at the front desk.
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always strive to provide you with the best quality and service. Thank you for your support!
Double Room
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The CP value is very high, clean and sanitary, the facilities are smart and novel, the breakfast is super rich, the transportation is very convenient, it is very close to the train station, subway, and bus station, and the service is very warm and thoughtful. I am especially grateful to the front desk staff. My family had a hand injury, and the girl at the front desk proactively provided medicine and helped apply it. Before leaving, because the wound had not yet healed, I was given a pack of medicine for treating trauma. It was really touching. Again When visiting Fuzhou, Hanting Hotel is still the first choice hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a happy life!
Elaine328
2-bed Room
Stayed in Jan 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 30, 2024
It is 1.2km from the South Station and can be reached by walking without large luggage. About 700 meters away is the Lulei Station of Metro Line 1. It is 39 kilometers away from the airport, so I booked a special car to take me to the airport in advance. The superior twin room can accommodate parents and children. The entire room is smart and simple, with voice-controlled curtains, TV, and lighting. Children's favorite robot food delivery is very cute. The front desk was very attentive. Since the flight was at 8:40 on the third day and there was no time for breakfast, the hotel prepared fresh dragon fruit, oranges, Guangming yogurt and individually packaged bread.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a happy life!
Zhouni
Superior Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Clean room, rich breakfast, great dining, smart room, convenient parking
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always work hard to provide you with the best quality and service. Thank you for your support!
Guest User
Double Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
After watching the show in the evening, the front desk was very friendly and upgraded me to a room next to the roadside, which was very comfortable. Fully intelligent control, hygienic and no odor. I ordered takeout and they helped deliver it. The overall experience is very satisfactory and I have recommended it to my friends! When I wake up in the morning, I can open the curtains by voice and lie down and look at the blue sky. It’s really comfortable!
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is our greatest affirmation. We will always strive to provide you with the best quality and service. Thank you for your support!