Lakeside Hotel Reviews

Name: Lakeside Hotel
Address: No. 158 Hubin Road, Fuzhou, China, No. 158 Hubin Road, Mainland, China
Rating: 4.8

Lakeside Hotel

No. 158 Hubin Road, Fuzhou, ChinaView Hotel Details

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Rooms and Guests

Lakeside Hotel Guest Reviews

4.8/5

Amazing

4033 review

Verified reviews

Location4.9

Amenities4.8

Service4.8

Cleanliness4.8

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All Reviews(4033)

Positive reviews(4005)

Reviews with photos/video(760)

Classy environment(622)

Delicious breakfast(411)

Secluded lake view(175)

Friendly front desk staff(174)

Tasty restaurant(99)

Great location(80)

Delicious buffet(56)

Negative reviews(28)

Anonymous User

Deluxe City-view Twin Room

Stayed in Mar 2024

Family

9 review

4.5/5

Great

Posted on Mar 22, 2024

Great hotel to stay in with nice amenities and service. Restaurant is good. Location is nice for lake view but not the nearest one to metro station

Haden Hee

Deluxe City-view Queen Room

Stayed in Oct 2023

Friends

4 review

3.7/5

Posted on Oct 28, 2023

Love it for its location and its proximity to the west lake. Such I pity I couldn’t get a lake view room. Hotel feels abit old, has no direct access the west lake, notwithstanding that it is just in front of it. I got to make a detour to get to it. Buffet dinner has a decent spread given that hotel guests only pays RM155. The tea leaves in the hotel cost a bomb too. As I do not read Chinese characters well, I didn’t know that they charge the tea leaves and used them, and ended up paying around RMB 200 for a packet of tea leaves (2 servings). I would suggest that they write the costs in English too.

Response from Property: Dear guests, thank you for choosing the West Lake Hotel in Fuzhou and for your affirmation of our service. At the same time, thank you for your valuable suggestions to us, is also the direction of our improvement and efforts. I hope that the next time you check in, all the shortcomings into satisfaction, the hotel will continue to provide you with a value for money experience.

Ariana Guedes

Deluxe City-view Twin Room

Stayed in Apr 2024

Business travelers

69 review

4.0/5

Very Good

Posted on Apr 19, 2024

It's a nice Hotel, little old but convenient. The breakfast need to have more cheese options.

Response from Property: Dear guests, Hello! Thank you for staying at Fuzhou West Lake Hotel and taking the time to tell us about your experience. We are always committed to providing better service to every guest. As for the breakfast problem you mentioned, we have already reported it to the food and beverage department. We believe that we will rectify it soon. We hope to give you a better experience next time when you check in. Thank you again for choosing to stay in Western wine, i hope this experience will not affect your usual trust in us. We look forward to serving you again on your next check-in.

Superman88888888

Deluxe City-view Queen Room

Stayed in Sep 2023

Business travelers

10 review

5.0/5

Outstanding

Posted on Sep 18, 2023

Very good. Hotel is new and very clean. Staff is courteous and address you by name

Response from Property: Dear guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be new and very clean, and that our staff was courteous and addressed you by name. It is our goal to provide exceptional service to all of our guests, and we are delighted to know that we were able to meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Lakeside Hotel

Chee Leong

Deluxe City-view Twin Room

Stayed in Oct 2023

Family

9 review

4.2/5

Very Good

Posted on Oct 28, 2023

Got asked to review twice got made 2 separate bookings for 3 rooms for family (different room types cannot be made in 1 booking - given my feedback to trip.com team).

Response from Property: Dear guests, thank you so much for choosing to stay in our hotel and taking the time to leave us your comments. We are very sorry for the inconvenience, we will contact the Trip.com team as soon as possible in order to improve our booking system, so that guests booking more convenient and efficient. We value your feedback and thank you for your support and trust. We look forward to your visit again to provide you with better service and experience. Have a nice life!

Guest User

Deluxe City-view Twin Room

Stayed in Aug 2023

Family

7 review

5.0/5

Outstanding

Posted on Aug 26, 2023

This was probably my fourth or fifth time staying at Lakeside Hotel this summer. I really like the room/layout, the service, and the location. The food was also very good. The cleaning lady Lin M. was very friendly, did a thorough job, and made sure my needs were met. Thank you Lin! I would definitely stay here again in the future and would recommend the hotel to my friends coming to visit Fuzhou.

Response from Property: Dear valued guest,Thank you for taking the time to share your experience at Lakeside Hotel. We are thrilled to hear that you have enjoyed your stay with us and that our room layout, service, location, and food have met your expectations. We are also delighted to hear that lady Lin M. has provided you with excellent service and made your stay more comfortable. We will definitely pass on your kind words to her.We appreciate your loyalty and recommendation to your friends. It is our pleasure to provide you with a memorable experience and we look forward to welcoming you back to Lakeside Hotel in the near future.Best regards,Lakeside Hotel Management Team

VLADYSLAV

Deluxe City-view Queen Room

Stayed in Sep 2022

Friends

39 review

5.0/5

Outstanding

Posted on Sep 12, 2022

The hotel is great, just by the West lake side. The room is very clean and comfortable. The service is friendly. Nice swimming pool. Definitely recommend this hotel.

Response from Property: Thank you for choosing our hotel,I hope our service will be the same as the landscape of west lake, to bring a wonderful experience to your journey.We look forward to seeing you again!

Jarmanio

Deluxe City-view Queen Room

Stayed in Feb 2023

Solo travelers

7 review

5.0/5

Outstanding

Posted on Feb 14, 2023

The staff were friendly and helpful. The room was great and there are plenty of facilities available if needed. The best bit however was the location, the hotel is right next to the lake so as soon as you walk out you see it and can stroll around it. Plus it's only a 10 minute walk from the main tourist areas! Only small negative was that I couldn't use the room service app because it didn't recognise my foreign name when I tried to log in.

Response from Property: Thank you for choosing Fuzhou Lakeside Hotel and share your stay experence.Also,thank you for your feedback,we well continue to improve,We look forward to seeing you again.

Rancor

Deluxe City-view Queen Room

Stayed in Jul 2022

Solo travelers

33 review

5.0/5

Outstanding

Posted on Jul 12, 2022

Perfect hotel experience in every aspect. Beautiful surroundings, friendly staff, great food and great pool

熹子

Deluxe City-view Twin Room

Stayed in Mar 2024

Business travelers

8 review

4.0/5

Very Good

Posted on Apr 10, 2024

Ok for the room

JJSunfun

Deluxe City-view Twin Room

Stayed in Aug 2023

Family

37 review

5.0/5

Outstanding

Posted on Aug 23, 2023

Excellent hotel. Highly recommend.

Response from Property: Thank you for choosing our hotel, and thank you for your compliments to our hotel.It has always been our goal to satisfy our guests, with your approval and support,We will make greater efforts to improve our service .We look forward to seeing you again!

JamesChenJin

Deluxe City-view Twin Room

Stayed in Jul 2022

Family

96 review

4.7/5

Amazing

Posted on Jul 30, 2022

Very good hotel and the price is quite reasonable, excellent location , just beside the west lake

Farong

Deluxe City-view Queen Room

Stayed in Jun 2023

Family

3 review

5.0/5

Outstanding

Posted on Jun 13, 2023

Clean and good service.

JamesHarris

Deluxe City-view Twin Room

Stayed in May 2021

Solo travelers

43 review

5.0/5

Outstanding

Posted on May 17, 2021

I usually reserve judgement on non-international brand, 5 star hotels in China as they are often not up to spec, but this hotel really exceeded my expectations. Actually there is nothing I can fault about this hotel; really helpful staff, a spotlessly clean room, super comfy beds, a good shower, great location and overall excellent value. The only thing I could pick fault with would be the lack of a bath which I thought was necessary to obtain five stars.

Response from Property: Thank you for staying at the lakeside hotel,and made many valuable Suggestions.We apologize for not being able to give you the perfect experience.We will feedback your opinions to relevant departments and make improvements in time.Please provide us with an opportunity to serve you again,we look forward to see you again.

KOSSI LAMINE

Executive City-view Queen Room

Stayed in Jun 2021

Friends

16 review

4.7/5

Amazing

Posted on Jun 10, 2021

Excellent location, service was good and Madam Zuo who used to clean my room was very kind and friendly. Different choices about the food . I will book lakeside hotel when I’m visiting again fuzhou.

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