To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.2
Filter by:
Sort by:
All reviews(905)
Positive reviews(881)
Reviews with photos/video(151)
Large rooms(122)
Delicious breakfast(119)
Friendly front desk staff(99)
Relaxing hot springs(66)
Close to train station(19)
Perfect for kids(18)
Has facilities for children(7)
Negative reviews(24)
Guest User
Discount Twin Room
Stayed in Apr 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on May 20, 2026
The room was spacious, clean, and quiet. The breakfast was generous, and the management was excellent. It was also very affordable, offering great value for money. I will definitely stay here again.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的詳細好評!寬敞靜謐的房間能為您的旅途卸下疲憊,豐富的早餐搭配地道福州撈化,就是想讓您嚐到專屬本地的風味。前台貼心周到的服務、便利的交通(近福州站),都是我們用心打磨的細節。期待您下次再來體驗温泉私湯,祝您出行順利,生活愉快
Guest User
Premium 2-bed Room
Stayed in Apr 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 5, 2026
The hotel is nice and offers breakfast, which features many local Fuzhou specialties like 'Lao Hua' (fermented bean curd), fish balls, 'rou yan' (meat wontons), and more. There are also various stir-fried dishes, fruits, and staple foods.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的詳細好評!寬敞靜謐的房間能為您的旅途卸下疲憊,豐富的早餐搭配地道福州撈化,就是想讓您嚐到專屬本地的風味。前台貼心周到的服務、便利的交通(近福州站),都是我們用心打磨的細節。期待您下次再來體驗温泉私湯,祝您出行順利,生活愉快
Guest User
Discount Twin Room
Stayed in Mar 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 19, 2026
The room was spacious and quiet, very clean and tidy. Breakfast was great and offered a good variety, including local snacks like Laohua. The front desk service was excellent, very warm and attentive. The location is convenient, and it's very close to the train station.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的詳細好評!寬敞靜謐的房間能為您的旅途卸下疲憊,豐富的早餐搭配地道福州撈化,就是想讓您嚐到專屬本地的風味。前台貼心周到的服務、便利的交通(近福州站),都是我們用心打磨的細節。期待您下次再來體驗温泉私湯,祝您出行順利,生活愉快
Guest User
Discount Twin Room
Stayed in Feb 2026
Other
1 reviews
10/10
Outstanding
Posted on Apr 3, 2026
A very satisfying experience. The facilities were complete and the room had no strange smells. Breakfast was rich and varied, and I even got to try Fuzhou's local 'Lao Hua'! Thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好~感謝您的五星好評!很高興我們齊全的設施、乾淨無異味的客房能為您帶來舒心的入住體驗,更榮幸福州特色撈化能得到您的喜愛。我們會繼續用心打磨服務細節,期待您的再次光臨!
Guest User
Discount Twin Room
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 3, 2026
The hotel's location is excellent, with plenty of dining options nearby, which makes meal times easy. It's also quite close to tourist attractions, with bus and subway stations conveniently located. Parking is relatively easy to find. The breakfast offers a wide variety, the rooms are clean and tidy, and the service is great.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好~感謝您對我們酒店的認可!我們地處便捷位置,鄰近景區且公交地鐵通達,免費停車場也能滿足自駕賓客的需求,周邊豐富的餐飲更是為您的出行省去不少煩惱。很高興早餐的多樣選擇、客房的乾淨整潔以及貼心服務能給您帶來舒心的入住體驗,期待您的再次光臨!
Guest User
Premium Queen Room
Stayed in Feb 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Mar 9, 2026
The hotel staff were really friendly and welcoming. The room was pretty standard, nothing fancy, but it had a nice big 2m x 2m bed. It was super convenient to have free laundry facilities with a washer and dryer available. Breakfast was amazing with a wide variety of options, including local Fuzhou snacks like 'Guobian' and 'Laohua'.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好~感謝您入住我們和之洲温泉酒店,酒店35㎡寬敞客房,讓您入住更舒心;酒店有免費停車場+充電樁,自駕出行毫無顧慮;24小時前台隨時提供貼心服務;7:00-9:30的中西式早餐豐富多樣,不僅有熱乎炒菜、新鮮水果和香醇牛奶,更有地道福州特色撈化,一站式滿足你的度假需求,歡迎您再次入住我們和之洲温泉酒店~
Guest User
Premium Queen Room
Stayed in Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 9, 2026
The hotel entrance might be small, but the room itself was excellent – spacious, very clean, and even had a smart toilet in the bathroom. The front desk lady was so kind; she upgraded me to a king-size room with a hot spring tub. After a soak, I felt incredibly relaxed; the spring water even had a faint blue tint. The manager was also wonderful, helping me with my luggage and even pressing the elevator button for me – truly great service. I had a fantastic time visiting Sanfang Qixiang, Shangxiahang, and Yantai Mountain. Plus, I got to enjoy the free 福州 (Fuzhou) subway service. Thumbs up to Fuzhou, its culture and tourism, and this hotel!
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for your recognition! Our spacious 35㎡ guest rooms feature a private hot spring bathtub, and our 24-hour front desk is always available. Free parking and charging stations are a boon for guests traveling by car. We also offer a variety of Chinese and Western breakfast options from 7:00 to 9:30, including authentic Fuzhou-style noodles. We look forward to your next visit!
Anonymous User
Premium Family Room
Stayed in Jan 2026
Family
15 reviews
1.0/10
Posted on Feb 25, 2026
I've never seen a worse hotel. I have no idea how it got a 4-diamond rating on Ctrip. The first room they gave me had a broken exhaust fan and smelled like a sewer. Even the hotel's repairman said it stank. We asked for a different room, but they said the cleaning lady hadn't finished yet, so we had to wait, which wasted our sightseeing time. They claimed two cleaning ladies were working on it, but when we finally got in, there was a handful of hair all over the toilet. Is that what they call clean? Would you dare to sit on that yourselves? I've never left a bad review before, but you're the first, and you made me so angry!
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely apologize for the extremely poor stay you had! The malfunctioning exhaust fan causing an unpleasant odor, inadequate room cleaning, and the delay in changing rooms that disrupted your trip were all oversights on our part. We have immediately conducted a thorough inspection of all guest room facilities, upgraded our cleaning standards, and increased the frequency of spot checks. We sincerely apologize for this oversight and kindly request your feedback on our improvement efforts. We look forward to providing you with a satisfactory stay in the future.
Guest User
Discount Twin Room
Stayed in Jan 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Feb 24, 2026
My stay at your hotel in Fuzhou was very comfortable and enjoyable. The hotel was clean, the staff were diligent and responsible, and the breakfast was excellent, even featuring local Fuzhou specialties like 'Laohua' and 'Guobian' (pot-side paste).
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住我們和之洲温泉酒店並分享您的入住感受。如果您在住期間遇到任何問題,可以隨時反映到前台,我們24小時全天候為您服務,會第一時間盡力解決您的問題。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨
Guest User
Deluxe Hot Spring Double Bed Room (Yuantai Hot Spring + Tatami Tea Area + Smart Toilet)
Stayed in Dec 2025
Traveling with friends
45 reviews
9.0/10
Great
Posted on Apr 3, 2026
I chose this hotel because it has hot springs and private baths. The navigation was a bit confusing and not very accurate when I was trying to find it, so it's best to call the front desk before you go. The hotel is right by the road, with plenty of restaurants nearby, which is very convenient for meals. The room was also quite clean.
Original textTranslated by Google
Response from Property: 感謝您選擇我們的和之洲温泉酒店!很抱歉導航給您帶來了小困擾,後續我們會及時優化定位訊息,也歡迎其他賓客到店前隨時致電前台諮詢路線~ 很高興您喜歡房間的整潔度,我們毗鄰多家特色餐廳,就是希望能讓您的出行更省心。私湯温泉是我們的招牌體驗,期待您下次再來泡湯放鬆呀!
Guest User
Executive Hot Spring Double Bed Room (Yuantai Hot Spring Bathtub + Latex Pillow + Large Tea Area)
Stayed in Dec 2025
Other
29 reviews
10/10
Outstanding
Posted on Jan 23, 2026
The room was spacious and clean, and the bed and pillows were really comfortable – I slept great! The breakfast offered a wide variety of options and tasted excellent. On a cold day, a dip in the hot springs was perfect, ensuring a good night's sleep.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for staying at our Hezhizhou Hot Spring Hotel. Our hot spring water has soothing and beautifying effects, and regular soaking can also help remove dampness. Please feel free to come and enjoy a soak whenever you have time!
Guest User
Premium 2-bed Room
Stayed in Dec 2025
Solo traveler
5 reviews
10/10
Outstanding
Posted on Jan 4, 2026
It was a pleasure to experience the water spring decor in the hotel and its spectacular spaciousness. I really enjoyed it. Should cost more.
Response from Property: 尊敬的賓客:您好~感謝您入住我們和之洲温泉酒店,我們酒店有提供免費停車場,以及自助洗衣房。早餐營養豐富,種類齊全。每位員工力求為每位賓客提供最為貼心的服務,衹為給您帶來超值的體驗。期待您再次入住我們的酒店,祝您生活愉快~
Guest User
Discount Twin Room
Stayed in Oct 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Nov 9, 2025
The hotel room was quite spacious and the environment was very pleasant. It's really close to the train station, and the breakfast selection was extensive. The front desk staff, especially the lady, had excellent service, and they even offered complimentary fruit. Really, really good!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel. Our hotel offers free parking and a self-service laundry room. Our breakfast is nutritious and offers a wide variety of choices. Every staff member strives to provide the most attentive service to every guest, aiming to bring you exceptional value. We look forward to your next stay and wish you a pleasant stay!
angelinaly
Premium Family Room Animal Series
Stayed in Apr 2026
Family
20 reviews
7.5/10
Posted on May 22, 2026
For a family room under 500 during the May Day holiday rush, the value for money was decent. However, the room's cleanliness definitely needs improvement. I was terrified when I found a huge cockroach on the wall late at night. Also, the sink and shower area weren't well-maintained, with visible water stains and mold. My child used the toilet, and it immediately clogged 🥲. I'd say the environment and hygiene are a step down compared to typical business hotels. The 'acceptable' rating is mostly due to the price.
Original textTranslated by Google
Response from Property: 十分抱歉,給您帶來不好的體驗,關於您説的房間有蟑螂,我們客房都是每個星期有請專業消殺的師傅過來殺蟲,酒店樓下都是飯店,現在夏季蚊蟲增多,房間每天都有進行開窗通風,蟑螂估計是從窗户上爬上來的,對於這個問題,我們有安排客房服務員每天查房,杜絕此類事情再次發生;酒店開業八年牆壁是有老舊情況,我們酒店也在逐一進行整改、裝修,十分抱歉給您帶來不好的體驗感,我們酒店也在提升軟硬設施,衹期待您下次的光顧,看到我們酒店的改變;祝您生活愉快~
Guest User
Premium Queen Room
Stayed in Sep 2025
Couple
2 reviews
10/10
Outstanding
Posted on Nov 1, 2025
It seems like the hotel was fully booked, so we got upgraded to a room with a hot spring. The hotel itself is pretty good, I'd say. The rooms are quite spacious and decent. The main thing for me was its proximity to where I needed to be, making transportation super convenient. Plus, there are tons of food options downstairs, perfect for late-night snacks. The breakfast was also alright.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for your support of our hotel. A good reputation stems from genuine guest satisfaction, and we are honored to provide you with excellent service. Whether you are traveling for business or leisure, we sincerely look forward to your next visit!