Gadut Hotels with Airport pickup service

this hotels views are the best. but the service a little bit slow. We arrived hotel at 1.30 PM and check in, but the receptionist tell us the room not ready yet. we waiting about 1 hour and half till we can enter our room. but over all this hotel is good.

C/I 4th - C/O 5th July 2023 room 210 Terrible experience: very poor bath-hot water services. We are showering with cold water in the middle of Bukittinggi cold weather. Poor drainage also. Bed mattress quality need to refurnished. Food quality are excellent

Overall the room and cleanliness were okay.. it was just that at breakfast I asked for sunny side up eggs, it took almost an hour, when I had finished my fried rice, I asked again, annoyed, I answered that I had finished the rice, I asked again, it happened twice, I stayed here twice. , STINGY BANGED NGASI EGGS!

We stayed on 23rd - 25th December 2023. It was a full booked so when we asked for an extra towel was rejected. But what very dissapointment was dishonest staffs and also a rude sales person name Fredi. We left behind our belongings ie. A neck pillow and a jacket both owned by my daughter's were left in the room. The jacket was hang in the cupboard and the neck pillow was under the blanket when we left them. We had already arrived in Padang when we realized it so we called the receptionist and text message to Fredi. Within 15 mins they said there was not any left belongings behind from room 601. It was our mistake to left behind stuffs but never had experience and rude staff with any hotels we stayed before. A warning to stay with Santika's chain next!!!!

When were there, it was almost empty and we felt like we had the hotel to ourselves. Breakfast buffet was limited to small choice. Twin room was quite spacious. It was pretty clean and well maintained. For a 3-star, they supplied with soap, shampoo and even dental brush kit. The staff was helpful to lend us a mobile charger adapter. Location is close to main amenities in the city.

TV in the kmr all the broadcasts are covered with SDH and lporkn k fo but GK at FU is exhausted. When going to the pool TDK officers are stmby. The breakfast is normal. GK is the same time as Novotel

Booked this hotel for one night. Checked in- no problem. Staffs were nice. Got in the room tried to connect to wifi with password on the table but unsuccessful. Unable to call as the phone line disconnected. No other choice than to see the receptionist in person and investigate about the wifi login. Apparently Password listed in the room was not updated. To get wifi u have to sit outside in the balcony with mosquitos. No chance to get wifi at all inside the room. The room was spacious but old and dirty. So many maintenance need to be done. Loose tap in the toilet, leaking shower hose and no pressure, dirty mirror in the toilet, shampoo was not provided, the curtain was broken.. on top of it, the price of the hotel doesnt reflect the service being offered. Avoid it if you can.

this is shari'i hotel ( moslem hotel, couples need to bring wedding certificate ) room and bathroom was small room was not sound proof , i could hear people talked in their room everytime i walked on the aisle . i got room which face the new building next door = no view at all , where the workers were still working in the evening . the elevator was very slow and small that could bring 4 people only with their luggage. breakfast was basic, taste was not special. had dinner on the restaurant, limited menu, taste was also just okay. the waiter who also cooked our dinner , was attentive though the good thing, hotel was walking distance to Jam Gadang and market parking space was very limited just for around max 10 cars .

This hotel soo comfort. I stay for 2 nights and they will topup wter bottle and neat your room next day. The linen so fragrant. Breakfast also so good. Variety of porridge. Staff also very polite. Very recommended👍