From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff's attention to detail and eagerness to ensure a pleasant stay truly set this hotel apart. Every request was met with promptness and a genuine desire to please. Our room was a haven of comfort, featuring a private balcony with breathtaking sea views that provided the perfect backdrop for morning coffee or evening relaxation. The room was impeccably clean and well-appointed, blending modern amenities with charming Cretan touches. The hotel's facilities are top-notch. The infinity pool, with its panoramic, is a highlight, offering a perfect spot to unwind and soak up the sun. It is 15 mins away from Chania, a charming city brimming with character. Its picturesque Venetian harbor, lively markets and restaurants. Panorama is more than just a hotel; it's a sanctuary where guests are treated with unparalleled care and attention. You will have an unforgettable experience filled with warmth, beauty, and the true essence of Cretan hospitality. Highly recommended.