Candlewood Suites Galveston

Enjoyable weekend visit for our first trip to Galveston. Convenient to all places of interest. Comfortable beds and a very clean facility. Staff was friendly, helpful and accommodating. Prices very competitive. Ample safe parking. Great amenities available.

Good location.

One desk clerk was very kind and friendly. Another, possibly middle eastern, could not speak English. Many of the doors do not close properly and the strike plates in the door jambs were missing. The floor in the stairwell in the end of the building was noticeably tilted; I suspect there is a foundation issue and some settling and cracking. This might contribute to the doors not closing properly. The bathroom light fixture in our room was about to fall apart; I did a little adjustment to make sure the glass wouldn't fall down. Also when opened the bathroom door collided with the countertop, as if the door was too big for the room. Several plumbing fixtures were connected backwards (cold water on left, hot on right). Also plumbing fixtures were loose, evident that a genuine plumber was not employed to do the work.

Came down for Business and stayed an extra night. Very comfortable rm… very spacious would of been better with a King bed.. but nice

Moldy lampshade, toilet seat with several wood spots showing through, broken tile in bathroom, foggy windows that don't stay open, BUT lovely kitchenette and well appointed room convenient to everything. Walls pretty thing, at one point I wondered if our neighbors were IN our room. $75 for a dog is definitely on the high end, but the manager nicely lowered the price I paid because rates came way down after I booked and the hotel wasn't too busy. Didn't miss breakfast at all.

We opened our curtains and saw a big dump yard Quite a Site trash and old tires.

The property itself was average however it was difficult to sleep due to the noisy refrigerator (rattling and buzzing noise) in the room. It was so loud. I reported it to the front desk the following morning at checkout.

Great service and the staff was fabulous! Little hiccup with our toilet but they took care of it immediately. Price was reasonable especially with our stay being durning peak season.

This place is a joke. The manager akabar does a disservice to this company brand. Not only did candlewood take my 293. We were kicked out of the hotel after returning from dinner. The agent said my card declined. I showed her my bank statement and called my back where she heard the transaction pending. They still said they couldn't see anything. The agent refused to give me access to get our things we offered to pay cash. Even though we already paid on my card . The rep threw the money at us because she was wrong . When my sister said she needed her medication she mumbled under her breath "btch I don't give a fuk about your medication " when my sister called her out she called her a liar. The manager came and was the opposite of helpful. He accused me of lying calling my bank and said I could have called anyone. I told him I called in front of the employee and she heard it. He refused to give me corporate information. He then went on to claim my niece wasn't a real employee of candlewood hotels. It was a horrific experience considering the fact they took my money.