Guest User
November 29, 2022
The Location and Property are beautiful, but the Staff is not at all supportive. We 2 families ***** with a baby Planned a 1-day stay on 26th November, for that they charged us 8500 for 1 room including meals. - The room was spacious but not cleaned properly as per price. - In that package Bonfire & Live singing were included but they didn't allow us to go to the bonfire area because the space was already full. They gave us separate spaces to sit and when we ask for a bonfire, they told us that it was chargeable, and we have to pay Rs. 700 per hour. And no live music was there, a hotel staff was playing the songs on the music system. - we want to sit in the garden area and wanted to enjoy the meal in that environment, but the Restaurant staff told us that if we take anything out of the dining area, we have to pay for it. So, they charged for the food. - In the morning our relative baby was crying so at breakfast time we take 1 glass of milk and filled the milk bottle for the baby and restaurant staff told us that we have to pay for the milk because we filled the milk bottle with it. - After paying 8500, they want us to pay for food, a Bonfire, and even for milk for a baby. - Restaurant & Resort staff was not at all supportive. Overall, very bad experience.