Suburban Studios Syracuse Fairgrounds

The area was well lit and safe. The card readers on the side of the building did not work, so that was no fun, but otherwise the facility was clean. The breakfast offering was good and available all the time really. Room was spacious and there was a small cooktop, microwave, sink, and mini fridge. There was a walk in shower that was handicap accessible, so good for those with disabilities. The wi-fi is free but unsecure. The fitness center was pretty up to date and in good shape.

All was good. Hot water shower pressure could have been better.

Pleasant staff. Decent breakfast. Our room had a fridge and microwave, even though it was not listed on their web site. Safety chain on door was broken but deadbolt worked. Never was able to connect to their WiFi

The service was good, confirmed that I had two beds but they only had one double bed.. two machines did not work near me..

I have been charged 4 time for incidentals. This is the worse service I have seen in years. I am quit a frequent traveler

No one was at check-in desk, rang bell for service may times !! Multi guest with problems, one employee that didn't know very much about the place, couldn't even tell you were the room was. 1st room i was given had 1 working light, tv broken.2nd room only had 1 bed, i booked 2 beds. Sent back to room 1 with the worker, in my car to fix the lights and tv, it was too far for him to walk to the room. Check in took over 1hour. Parking lot very dark, and in wooded area, building door broken, anyone could walk in the room key door. All ice machines dont work but 1 for all of the rooms, walk a mile to get ice. NO!! Hot Water!! In all the rooms !! a crowd at check-in desk complaining, told , tough thats the way it is all the time. Room outlets didn't work!! , one outlet worked, in the room. I booked a handicap room, and told them when booking that i had medical equipment that needed charging, was told that most rooms had electrical problems. Talked to other guests, everyone had electrical problems, no hot water, waited 45 minutes for towels, just came to desk to get them selfs. Clerk keeped calling someone on the phone to get answers. Bathtub had no drain cover, could smell and see black sewer filth, if you dropped the soap... gone for ever, sink was the same way. Shower head was zipped tired to wall. Breakfast was pitiful, a homeless shelter would have been better. OVER CHARGED FOR WHAT YOU GOT FOR YOUR $$

It was an ok stay. The only disappointing part was that someone was BLASTING music at around 8 am. But other than that it was fine. Nothing phenomenal but certainly not bad.

Average

For the price I was fairly happy. My room was big it was mostly clean. My toilet was running constantly since I came and then the flusher broke altogether so that wasen’t great. The showers need a stronger head. Location was convenient for me. I would stay again. Note that this hotel is combined with a Quality Inn so you will see both names on the sign check in is technically in the Quality Inn desk. I did not go for breakfast but I think it was only a 3.00 charge.