Guest User
August 27, 2023
This was the most expensive hotel booked on our trip and given the location, we had high expectations. The room needs significant refurbishment, light fittings that tripped out and the bathroom, well the shower was a hose from the tap, and you stand in a a bath, where on earth does this happen anymore. The thing is whilst it looks great from the outside, the hotel, has been ‘sweated’ and given you will be a non returning tourist, they really don’t care! Last night there was a disco outside the hotel, starting at mid-night and ceased at 0400hrs, I complained, the staff were not interested, nor did they act. I am exhausted from less than three hours sleep. The perceptions suggested I contact ‘***********’ to complain! The noise was so bad, we recorded the music inside the bedroom, and clear as day could identify the music! THIS HAPPENS EVERY SUNDAY EVENING! Appalling service, rude and unhelpful staff, I will not rest until this matter is addressed! Check hotel reviews, and if you can book elsewhere! DEFINITELY DO NOT BOOK ON A SUNDAY NIGHT!