Lisi Family Hotel

We were at the Lisi in January with two small children (2 & 5)! I have to say I was a bit skeptical because the price was very good in the season after the Hahnenkamm. But I was completely convinced of the opposite! -You can pre-order fall protection, diaper bins, etc.! -Staff from reception to the restaurant were very friendly and accommodating! In the restaurant the plates were just empty and were cleared away immediately! Everyone was very attentive. -Drinks dispenser with water and soft drinks 24 hours a day! -A play area in the lobby, a playroom -The food was very good and there was everything you needed. We liked the buffet best in the morning and evening. With all-inclusive there was enough choice of drinks and ice cream etc. for children! -Extra children's buffet at mini height - children's program very cute! Big thanks to TONi, you do an excellent job! Seldom seen something so great, the mini disco was the highlight with you! -Huge indoor playground, children didn't want to leave. -Rooms, some a little older, some renovated - but all very large and we had a junior suite with a beautiful view of the street/mountains - not loud at all! Thank you Judith for showing us other rooms, I'd be happy to send you more guests... -Skiing options all in the area, Reith ski school works with the hotel! -Parking directly in front of the house - When we left we were given water and something small for the children, rarely have I experienced such thoughtfulness! Absolutely recommended!!!! My tip as a travel advisor at TUi: put more pictures on your site and ours! (more room photos, photos of the playroom, pool) The few photos don't do the hotel justice! Thank you for the great time!

Unfortunately, the room wasn't ready when we arrived, but we were there a little early. We were then told exactly where everything was. To pass the time, we went to the super cool Lisi World! It really is an absolute highlight! The programs for the children are very varied. We really enjoyed the morning program in Lisi World because there wasn't much going on then. I'm a teacher myself and I have to say that the creative programs are implemented very well in educational terms (Lisa & Theresa). In the evening, there is more of an action-packed program, which is also great fun at Luna & Toni's house! The kids' team is really great, super friendly and open. The rest of the staff at reception and in the restaurant are very attentive and friendly too. The food was very varied and we liked it a lot. We would definitely come back!

Wonderful hotel that organizes everything around the family, so that you have time for yourself and still have time for positive family experiences. Great service, good facilities, friendly team,...

Very nice hotel with great offers for children! Daily changing children's program with many different activities for teenagers too! The whole childcare team is very friendly and always has a smile on their face. We have never experienced Lisi World like this in any other family hotel. Even adults have fun there. The housekeeping is super fast and does a great job. The breakfast leaves nothing to be desired. At times we would have liked a bit more choice at the evening buffet but otherwise it was perfect! Since we wanted to book again for the summer, we asked the childcare team what activities they offer for children and immediately agreed to come back.

Particularly friendly, natural and family a**osphere. All the staff are very attentive to the guests in a very refined way. The breakfast buffet is excellent, with many lactose and gluten-free products available. (We only booked breakfast) The only thing we didn't understand was the allocation of tables for breakfast. Lots of different options for the children. We were there with our 10-year-old son and I could imagine coming back here in the summer. The area is beautiful. Our every wish was fulfilled and we got more than we expected. That made us really happy!

Very courteous staff and a good selection at the breakfast buffet. (We only booked with breakfast) Our room was very clean and spacious, as were all the other areas. There are great offers, especially for children (although we traveled without them), and the hotel's own ice rink is a hit!

We stayed at the hotel for a week over New Year's Eve - two families with children aged 6 and 8 and 3 and 5. First of all: Overall a nice hotel, the children had a lot of fun. Positive: Very nice and spacious room (we had a Junior Suite Superior), the Lisiworld for the children was great, the ice rink was also great, the staff were all friendly and accommodating. Not so positive: 1. Childcare is advertised for children aged 3 and over. In fact, there were a few activities a day (1 to 1.5 hours each) where the children were actively involved. Otherwise, the children are in the Lisiworld and left to their own devices. The two or three "carers" are at best a supervisor (who mostly watch their smartphones), but not childcare. Exception: The two young men on New Year's Eve - they were great! Our friends' plan to put the child (3 years old) in childcare and go skiing together for two or three hours was illusory. They then booked (and paid for!) childcare at the ski school. No longer a problem for children aged 6 and over, but childcare is different in family hotels and children's hotels!!! 2. We had already booked in May - with 5-course pampering board. About 3 weeks before arrival we received an email with the "happy" news that dinner would now be served as a buffet and that drinks (beer, wine) were free. Very annoying for us, as we had been looking forward to sitting together in the evening with a nice meal and a good bottle of wine. Instead we got a hectic buffet and cheap wines "made for Hanisch hotels". What a pity. The icing on the cake was that there were two dinner sessions (5.30 p.m. to 7 p.m. and 7.30 p.m. to 9 p.m.). I have never experienced that in a hotel in 25 years of skiing. The food itself was OK - the separate children's buffet was a disaster. Pasta, rice and everything that can be fried (chicken nuggets, fish fingers, potato dumplings, turkey schnitzel, cauliflower...). Yes, you could have gotten it from the normal buffet, but children want to go to the children's buffet, where everyone goes... We've had much better experiences - you can cook healthy and lovingly for children too! We would have liked a shuttle to the lift - it was quite a hassle with children and driving a car. But that's a minor thing. Overall, the hotel has a lot of potential and many good ideas and the Lisiworld is also a real highlight, some issues are resolved as the children get older (like our childcare issue).

We came with 14 people for my mom's 60th birthday. Baby, toddlers, teenagers, childless couple, parents of the children and my mom. There was something for everyone and everyone enjoyed the 3 days. We couldn't have asked for better accommodation. Varied entertainment, good food, friendliness, spacious rooms. It was just great!