Anchor Hotel

Kind of sad to see some place like this ran down so far neglected. The elevator was filthy, simple things like changing the filters for fresh air. There was dirt hanging out of the filters. Can’t imagine how long it took to get that Could tell it was very nice at one time. The market outside was very very noisy. Kind of interesting, but the cockroaches and the bugs were out of control. Kind of sad. I need a good manager.

Service are so good..staff are so friendly but hotel need to be renovate, one time i almost tumble down because of un even tiles of the floor lucky the receptionist catch me.

This is not a 4 star rating hotel. Only staff very good.air conditioning only room.Three days stay never clean rooms and never change travel no water……….

It would be easier to say what’s ok because nothing is good Dirty, smells bad, deluxe sweet is very dated and dirty the bathroom is leaking everywhere Even the sheets have holes and the best part it comes with a big rat in the ceiling and when we changed we got the same room but with a lose glass in the window making bad noise had to put a couch to stop it

The room was OK. The cleaning of the bathroom could have been better. There was all kind of stuff in storage on the hallway and the elevator smelled funny. Overall it was quite OK by the local standards.

The price was very reasonable, close to the KCC mall. Limited dinning near the hotel. There was no micro wave.

Stayed 4 nights on level 4. Only positives - halfway noise minimal due to us being near the carpeted area and the aircon was quiet as it was a split system. Negatives - Asked for the room to be cleaned once in 4 nights. 10 x 1 litre water bottles not thrown out plus wine bottle. Toilet paper not refreshed. Toiletries not replaced. Dirty cups and glasses not replaced. Breakfast - You get meal plans to choose from for breakfast. From memory 5 or 6 options. All bar one are Filipino foods eg Bangus (dried fish). Only western option is pancakes. Ask for it and get told no pancakes because of pandemic (April 2022) there's no flour to make them. Get the egg option and get handed bread. Main ingredient = flour. Next day get pancakes offered. Wow! Pandemic ended quickly. Picture has 3 pancakes but receive 2. Have to barter for 3rd pancake. I asked for the banana that comes with the pancakes as all I got was 2 lonely pancakes. Told there's a marketing issue (yeah marketing) and management didn't order bananas. The entire island is known for fruit and literally 20m away is a stall selling bananas. No bananas given for 4 days even though asked for every day. No syrup for pancakes and small amount of honey provided is crystallized so eating the pancakes is like crushing dry matter in your mouth and trying to swallow. This carried on for 4 days until checkout at 6am for our 7am bus ride. Tried calling every ten minutes at reception to place our breakfast order so we can get it at opening time of 6am so we aren't late. Every ten minutes called from 5am till 6am. Noone answered till 6am. Then told breakfast doesn't start till 6.30am. Told them we planned our day from what their menu says at the bottom "breakfast only served between 6am and 10am". We also tried organising at reception night before prior to 7pm and noone at reception. We then went downstairs and only asked for 2 coffees. Not even full breakfasts. Was told breakfast doesn't start till 6.30am. Couldn't even get our coffee to start the day. Lastly asked for taxi to get us to the bus terminal. We had 20 minutes to get there. Told it well be organised by reception. Wait 15 minutes and asked how long till they arrive. Then told they couldn't get a taxi. So we wasted 15 minutes. Now left with 5 minutes to spare my filipina fiance walks the main street searching for a taxi that doesn't exist. Meanwhile the 2 porters/ security/ cleaners point her way, talk in tagalog and laugh. A tricycle driver stalked her back to the hotel. She asks him how much and he proceeds to rip her off in front of the 2 employees. They never once insisted to the driver to reduce his prices or even offer to organise a tricycle for us. We took a few minutes to barter him down. So for what is meant to be one of the more expensive stays in the area, believe me you aren't getting what you pay for.