Hotel Montana Reviews

The hotel is located in a very quiet and central area, very close to Cornavin train station, which makes traveling to and from the airport very easy (8-minute journey). The staff are very friendly. I should note that they didn't reply to some of the emails I sent.

Can accommodate family of 4 and the view of the mountains is amazing 👍🏻👍🏻👍🏻

Nothing to say, it was very good.

Close to the station.

I went a day earlier to confirm my stay with the hotel. They couldn't find my booking. I showed them my confirmation on my phone. I was told that they can see my confirmation number but no payment was made by trip.com. They assured me that such has happened before and told me to be on the safe guard book another room as a standby. They assured me that they will not swipe my card until matter is resolved. That assurance made me check in. I kept coming to the front office every now and then and I was told it was resolved. Only on the last night I was told that by Trip.com of the error in the address. In the meantime the hotel had swiped my card. Surprisingly they did not honour the feedbacks I gave to Hotel Montana Geneve and Hotel Montana Zurich. There was no email to apologise for the oversight and delay in handling. I went to the hotel one day earlier to check, they could have attended to it and not confidently putting the blame on trip.com since there has been previous incidents where [ayment was not received. I thought Hotel Montana group could have handled this matter better. Quite disappointing.

Excellent service attitude.

Great location..friendly service strong wifi and the bed is super good

The location is excellent, convenient for transportation and shopping.

The location is good, but the service and facilities are so-so, and the breakfast is terrible.