Guest User
June 28, 2024
Appalling in almost every conceivable way. Upon arrival there was no refrigerator in our room. And a bare wire sticking out of the wall where the outlet for the fridge used to be. There was also some sort of adhesive all over one shelf in the "closet". The front desk person said this had been mentioned by a previous guest but I guess they decided not to act on that complaint either. Speaking of the front desk, neither they nor the restaurant will answer thier phones. I tried both multiple times, busy tone every time even though there were no guests at either location when I gave up and walked down. Speaking of the restaurant, there I was served by far the worst old fashioned I've had in my life. What they did to that Woodford should be a crime. One night during our stay the power went out. Even though I could gear a generator screaming outside my window there were no lights and no ac in our room. Not that I would have slept well if the room wasn't noisy and hot. My biggest complaint by far is the bed. It was, hands down, the most uncomfortable thing I've ever slept on in my life. And I've slept on bare ground before. I actually pulled off the sheets to make sure it wasn't just a box spring. Nope, they really do make mattresses that bad apparently. My one and only compliment is that the towels were quite soft, noticeably better than most other hotels. If this is a repeat post, it's only because they keep sending me invitations to place a review.