Hôtel Mercure Paris Gennevilliers Reviews

The hotel was nice, staff was friendly and very helpful. Breakfast had a decent number of options which was great. Only thing, it is not as close to the airport as advertised, we end up getting a Taxi which is about a 20min ride. There is not much public transportation close by either so be aware of that extra expense if you are interested to head out.

Appreciate the staff allowing early check in as we arrived earlier and I wasn't feeling well. Staff is helpful though not fluent in English. Good breakfast.

Helpful staff

Location: The location is very remote. It takes almost half an hour to take a taxi to Milan Cathedral. It is difficult to wait for a taxi during peak hours. Service: The hotel service is average. There are many people at the front desk but few people can do anything. The check-out queue is long. Hygiene: Hygiene is average, the room is quite big. There is quite a lot of breakfast and the taste is average. Environment: You have to take a taxi to eat anywhere around. There are empty buildings around the hotel and there are few restaurants. Type of travel: There are more domestic customers@maybe because they are all booked by Ctrip. We are on a business trip and have relatively free time. If traveling, it is recommended to stay in the city center.

The location is a little off, but it's OK if you drive by yourself. The room is clean and tidy, and the service is also good, but there are not many options for breakfast.

Honestly ? Very nice hotel, friendly staff, everything is close to the hotel, it's quite nice.

Impeccable cleanliness. Comfortable mattress. Giant screen for TV fans before sleeping

Overall everything went well.

Is mooie nette hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.

Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.

Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.

Breakfast was poor. They complained when we even asked for an egg even tho we payed for it. Cleaning lady keep coming on the awkward moments.

Would definitely not recommend this hotel. They charged on my card without telling me what’s it about, and I asked what they charged me, and the staffs kept avoid the liability by saying they’ll ask their colleagues. Second, we requested for bottle of water, as they only provide us on day 1, whereas we stayed at the hotel for 5 days. None of the other days they gave us any water although we’ve been requesting it. Third, this hotel is too far from the city center, took us more than 30 minutes by Uber. Forth, the staffs at this hotel are not helpful at all and kept on avoiding their responsibility.