Platinum Hotel Tunjungan Surabaya
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1 night
1 room, 2 adults, 0 children
Platinum Hotel Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya
No. 3 of 4-Star Select Hotels in Surabaya
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Highlights
Varied breakfast
Ideal location
Airport pick-up available
Free parking
Sparkling clean
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Amenities
All amenities
Property Description
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9.4/10
Great location and hotel.
Surroundings
Airport: Juanda International Airport
(19.1 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.0 km)
Landmarks: Gedung Cak Durasim
(180m)
Landmarks: UPT. TAMAN BUDAYA JAWA TIMUR
(210m)
Landmarks: Tunjungan Romansa
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior Suite
1 King bed
36m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
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5
Business King Room
1 King bed
26m² | Floor: 5
May not have a window
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
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5
Deluxe King Room
1 King bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
6
Family Suite
Bedroom 1:1 Single bed and 1 King bed
70m² | Floor: 5
Has window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
5
Deluxe Twin Room
2 Single bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
5
Executive Suite
1 King bed
40m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
5
Business Twin Room
2 Single bed
26m² | Floor: 5
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
4
Premier King Room
1 King bed
32m² | Floor: 19
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
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This property hasn't received any negative reviews in the past 2 months.
Average for similar properties in Genteng
Review summary
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Breakfast: Guests frequently commend the breakfast for its extensive variety and delicious options. Served on the 17th floor, it offers a nice view of the city, and many appreciate the opportunity to sample diverse local flavors in a single buffet.(based on 58 reviews)
Guest User
November 28, 2025
This is always my go to go hotel in Surabaya. Good location in Tunjungan street. Fairly new hotel so everything still in a good condition. I like breakfast variety as well. Totally recommended
LILICAPRILINA
October 12, 2025
Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
Wholovedtrav
August 23, 2025
Had a great stay in platinum hotel surabaya. Also have massage therapy service and can go to our own room
Mayandra Pramoedyansyah
December 6, 2025
Great location and hotel.
Guest User
July 29, 2025
Easy access to Surabaya biggest tourist spot, the Jalan Tunjungan.Very nice location, no noise. But I felt that the hotel was a bit dark. It was just my preference. I like bright alleys and rooms.
Guest User
December 25, 2025
Good and clean hotel breakfast was great and alot of options, they should open the pool till late will be great.
Guest User
June 21, 2025
There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available.
I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable.
All the staff that we encountered were very polite and friendly, from front desk to housekeeping.
Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.
Guest User
December 20, 2025
Room was spacious clean and modern. Staff friendly and the breakfast had great variety and taste
Services & Amenities
Restaurant
No additional info available
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Japanese, Asian, Continental, Halal, Local cuisine
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old | IDR 250,000 (approx. CAD 20.39) per person |
Adult | Buffet:IDR 250,000 (approx. CAD 20.39) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 292
Phone:+62-31-99255028
Email:reservationsby@platinumhotelindonesia.com
A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
Does Platinum Hotel Tunjungan Surabaya have breakfast?
Yes, Platinum Hotel Tunjungan Surabaya have the high-rated breakfast including: Western, Japanese, Asian, Continental, Halal, Local cuisine. Does Platinum Hotel Tunjungan Surabaya have breakfast?
What times are Platinum Hotel Tunjungan Surabaya check-in and check-out?
Platinum Hotel Tunjungan Surabaya check-in time is 14:00-24:00 and the check-out time is 12:00.What times are Platinum Hotel Tunjungan Surabaya check-in and check-out?
What is Platinum Hotel Tunjungan Surabaya cancellation policy?
The cancellation policy for Platinum Hotel Tunjungan Surabaya varies depending on the type of room and booking conditions.What is Platinum Hotel Tunjungan Surabaya cancellation policy?
How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?
Prices at Platinum Hotel Tunjungan Surabaya change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?
What is the cloest airport from Platinum Hotel Tunjungan Surabaya?
The closest airport is Juanda International Airport, and it is about 37 mins from hotel by car (19.1 km).What is the cloest airport from Platinum Hotel Tunjungan Surabaya?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Platinum Hotel Tunjungan Surabaya nearby landmarks?
Platinum Hotel Tunjungan Surabaya locates at the center of Genteng. The nearby landmarks include Gedung Cak Durasim, and it is 180m from your search (straight-line distance).What are Platinum Hotel Tunjungan Surabaya nearby landmarks?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 24.8KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 1.58KM |
| Average Price From | CAD135 |
| Hotel Star Rating | 4 |