Sky Retreat Genting Highlands
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1 night
1 room, 2 adults, 0 children
All properties in Genting Highlands
Sky Retreat Genting Highlands
Jalan Ion Delemen 1, Genting Highlands, Pahang 69000, Malaysia
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We Price Match

Last booked 7 hrs ago






Highlights
Great views
Ideal location
Free parking
Lots to doAmenities
Indoor swimming pool
Sauna
Fitness Room
Public parkingFree
24-Hour Front Desk
Bar
Restaurant
Children's Playground
All amenities
Property Description
Sky Retreat Genting Highlands offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Shuttle offerings at the hotel enhance the ease of discovering Genting Highlands.Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sky Retreat Genting Highlands is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.Sky Retreat Genting Highlands offers a hair dryer and toiletries in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Sky Retreat Genting Highlands provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the sauna and find warmth and relaxation.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
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8.2/10
I prefer tower 4 - is quiet 😌
All 198 reviews
Surroundings
Airport: Sultan Abdul Aziz Shah Airport
(74.5 km)
Train: Batang Kali
(34.6 km)
Train: Batu Caves
(45.1 km)
Landmarks: Hoverland Genting Highlands
(130m)
Landmarks: The Hangout Skywalk, Genting Highlands
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Deluxe King
1 king bed
Has window
Non-smoking
Private bathroom
TV
Private toilet
Curtains
Check Availability
3
Deluxe Twin
2 single beds
Has window
Non-smoking
Private bathroom
TV
Private toilet
Curtains
Check Availability
4
Studio Twin
2 single beds
Has window
Non-smoking
Private bathroom
TV
Private toilet
Curtains
Check Availability
2
Studio Queen
1 queen bed
Has window
Non-smoking
Private bathroom
TV
Private toilet
Curtains
Check Availability
Guest Reviews
8.2/10
Very good
198 reviews
- Cleanliness8.2
- Amenities8.1
- Location8.1
- Service8.2
Average for similar properties in Genting Highlands

Review summary
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Cleanliness: Repeatedly praised for clean rooms, bathrooms, and facilities .(based on 29 reviews)
Edwin Gan YH
September 9, 2025
The room provided was not the same as shown in the pictures and appeared quite run-down. Housekeeping needs serious improvement—upon entering, I found a used shower cap left under the cabinet, which was very off-putting.
The check-in process was also quite inconvenient. You have to check in at Tower 2, then proceed to Tower 7 for parking, which made the whole procedure feel disorganized and messy
However, if you're looking for a budget-friendly stay and can overlook some of these issues, it might still be worth considering.
Soo Fong
December 11, 2025
I prefer tower 4 - is quiet 😌
Like to Travel to Medan
July 20, 2025
Far from premium outlet and ******… I book sky retreat but given another apartment room.. in block 7??? need take grab in and out… they provide bus to ****** but not free… it is cheaper to take grab if you have 2 and above pax…and don’t need wait specific time…
The bedsheets are not changed… and stain with white substance… see picture…
Anonymous User
July 9, 2025
I booked Sky Retreat from Trip.com and during check in we received our room at Grand Ion Delemen Hotel
Pros
-a decent room size & bathroom
-got balcony with mountain view
-complete toiletries
-RM99 only
-weather so nice up there
Cons
-this is the terrible part: parking and receptionist is far, luckily I read the reviews on how to get to receptionist but I still find it very far. Tak pernah lagi i pergi hotel receptionist dia jauh macam ni.
-need to validate tng card before going out in order to get free charge but.. again validation needs to be done at receptionist which is very far. Sangatlah tak convenience oh god. Buat pikir banyak kali bila nak keluar sebab malas nak jalan jauh
-lift only 4 but the night we were there, only 2 functioning.
Conclusion: Hope mgt will improve on check in and check out process, the lift operation, the receptionist placement. Will not come back once these are improved
ainnajwaroslan
August 5, 2025
Dapat free upgrade to level 28. Cuma nak ambil kunci. Parking dan ke bilik tu bertukar2 tower. Mcm amazing race 😂 mungkin lepasni kena inform awal cara nya mcmana. Sgt confusing. Nk return kunci pun sampai sesat keluar ikut tower bridge. Sebab kalau terus keluar parking , nanti kena bayar full parking . Jika sblm keluar dah return kunci, boleh swipe kad tng tu dpt free je parking. Katil semua empuk best!
Anonymous User
May 25, 2025
I booked a 2-night stay at this hotel and was placed in Block 7, Level 17. The condition of the room was appalling—extremely dirty, with cockroaches in the bathroom, a persistent bad smell, a leaking sink, and a non-functioning air conditioner. It was completely unacceptable.
I attempted to cancel the second night due to these issues, but the hotel was unwilling to accommodate the request. Despite that, I decided to check out early and moved to another hotel.
Thankfully, Trip.com offered some compensation in the form of Trip Coins, but the damage was already done. This experience ruined our holiday and was incredibly disappointing for my entire family.
Guest User
November 17, 2025
Reception services is good.
Bad thing is Aircond no function well. Floor in room is sticky. Towel have stain.
Overall is acceptable if above mentioned improve.
Guest User
November 24, 2025
affordable, friendly people around there easy to approach. super bagus.. hope can come again next month with my kids at same price.
Services & Amenities
Most popular amenities
Indoor swimming pool
Sauna
Fitness Room
Public parking
Free
24-Hour Front Desk
Bar
Restaurant
Children's Playground
Wi-Fi in Public Areas
Indoor swimming pool
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front desk services
24-Hour Front Desk
Languages spoken
English
Food & drink
Bar
Room Service
Health & wellness
Sauna
Fitness Room
Public areas
Garden
Facilities for children
Children's Playground
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast not provided.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2019
- Number of Rooms: 190
Phone:+60-3-64332200
Email:reservations@iondelemenhotels.com
Sky Retreat Genting Highlands offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Shuttle offerings at the hotel enhance the ease of discovering Genting Highlands.Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sky Retreat Genting Highlands is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.Sky Retreat Genting Highlands offers a hair dryer and toiletries in the restrooms of specific accommodations. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Sky Retreat Genting Highlands provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the sauna and find warmth and relaxation.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Frequently Asked Questions
Does Sky Retreat Genting Highlands have breakfast?
Sorry, Sky Retreat Genting Highlands doesn't provide breakfast. Does Sky Retreat Genting Highlands have breakfast?
What times are Sky Retreat Genting Highlands check-in and check-out?
Sky Retreat Genting Highlands check-in time is 15:00 and the check-out time is 12:00.What times are Sky Retreat Genting Highlands check-in and check-out?
What is Sky Retreat Genting Highlands cancellation policy?
The cancellation policy for Sky Retreat Genting Highlands varies depending on the type of room and booking conditions.What is Sky Retreat Genting Highlands cancellation policy?
How much does it cost to stay at Sky Retreat Genting Highlands?
Prices at Sky Retreat Genting Highlands change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Sky Retreat Genting Highlands?
What is the cloest airport from Sky Retreat Genting Highlands?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 1 hour 22 mins from hotel by car (74.5 km).What is the cloest airport from Sky Retreat Genting Highlands?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Sky Retreat Genting Highlands nearby landmarks?
Sky Retreat Genting Highlands locates at the center of Genting Highlands. The nearby landmarks include Hoverland Genting Highlands, and it is 130m from your search (straight-line distance).What are Sky Retreat Genting Highlands nearby landmarks?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 75.24KM |
| Nearest Train Station | Batang Kali |
| Distance to Train Station | 34.56KM |
| Average Price From | CAD84 |
| Hotel Star Rating | 3 |










