York Cove Hotel

The property was nice only down side

Whilst the reception staff upon arrival where fantastic, we were advised of several access point closures meaning we had to cart luggage through the deck and dining room then up stairs. Quite difficult with luggage. Further, to leave we had to go an even longer way out with another flight of stairs as the reception and dining area is locked on Sundays. Luckily I was able to help my Mum with her luggage and weather was fine but very disappointed at the lack of up keep and access.

Large well appointed suite, comfortable bed, lounge and dining chairs. Very nice toiletries, towel warmer. Could do with a tea towel. Fan in bathroom wasn’t working but leaving the door open worked.

Good location and setting

Georgeously appointed appartment in one of the more beautiful areas of this beautiful island. Impeccably furnished with views to die for.

The 1 bedroom apartment was spacious and has a pleasant outlook onto the water. The spot was also quiet. The room needed more cleaning. The patio furniture was covered in cobwebs, the carpet was dirty, the furniture was dirty, and the shade sail was in tatters and banging on the window. In addition the heat lamp in the bathroom plus lighting was flickering on and off and we stopped using it as it appeared unsafe. Overall the propety was badly in need of maintenance and cleaning and didn't look like it had been given any attention prior to our arrival. Given we paid over $250 per night, I expected more for this price. The person on reception displayed a bit of an attitude at times, which was un necessary and unhelpful. Whilst it was a nice spot, we won't stay there again and the owners really need to spend some money on the place doing some urgent maintenance and counselling their staff on what constitutes customer service.

We stayed here in the cold off season. The room was overpriced. The room had someones pasta in the fridge & a jacket in cupboard. The restaurant is great but i would not reccomend accomodation.

Would have liked to know the checkout system. Said checkout was 10.00 but there wasn’t anyone in reception till 11.00.

We had booked The York Cove Hotel due to its close proximity to The Low Head Penguin Tour. The hotel appears to be 3 rooms below the Crazy Duck restaurant above. The room and bathroom were both massive, had a great king size bed, very quick WiFi and was quiet. The staff were extremely friendly and helpful. We had dinner at the restaurant which was very good. Would definitely recommend the York Cove Hotel.