The George Penang by The Crest Collection
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The George Penang by The Crest Collection

138, Jln Penang, George Town, Penang 10100, Malaysia
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hotel overview picture
Last booked 4 hrs ago
Highlights
Ideal location
Free parking
Delicious breakfast
Airport drop-off available
Great views
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Amenities
Indoor swimming poolFree
Sauna
Fitness RoomFree
ParkingFree
Priority airport pick-up
Bar
Restaurant
Priority airport drop-off
All amenities
Property Description
Indulge in the art of refined living at The George - where a curated selection of lavish rooms and suites awaits - each meticulously designed to cocoon you in comfort and opulence. Our commitment to providing an unparalleled stay experience is manifested in the array of thoughtfully chosen accommodations - each adorned with modern conveniences and luxurious amenities. Elevating the concept of comfort - our rooms and suites are a harmonious blend of sophistication and functionality. From the Deluxe Room to the opulent Heritage Suite - every space is a canvas of elegance - meticulously furnished with attention to detail. . The George emerges as a contemporary marvel born from the annals of colonial allure - elevating the paradigm of hospitality to an echelon of 5-star grandeur. As you envisage your sojourn to the enchanting UNESCO Heritage City of George Town - the revered Pearl of the Orient - let The George be your resplendent abode. . Gracing the heart of George Town - Penang - with an aura of opulence and distinction - The George stands as an unrivaled beacon - harmoniously nestled at the crossroads of four historic thoroughfares; Penang Road - Leith Street - Chulia Street and Argyll Road. A chronicle of legacy unfurls within the very fabric of our hotels locale - an esteemed address adorned by a storied past. The George Penang by The Crest Collection, has been crowned the Best Hotel in Penang at the prestigious TTG Awards 2024.
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9.2/10
Great
Fantastic hotel, great location. Very clean and excellent service.
All 672 reviews
Surroundings
Airport: Penang International Airport
(19.1 km)
Train: KTM Stesen Bukit Tengah
(23.3 km)
Train: Butterworth
(24.0 km)
Landmarks: Hainan Thean Hou Temple
(270m)
Landmarks: Chinatown Penang
(330m)
Landmarks: Glass Museum Penang
(400m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Premier Executive Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
Check Availability
4

Executive Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
10

Heritage Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
5

Executive Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
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4

Governor Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
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8

Colonial Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
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5

Governor King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
Check Availability
5

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
Check Availability
4

Executive Deluxe Triple Room

1 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Toothbrushes
Wardrobe
Room Details
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8

Premier Family Deluxe

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
9

Pearl Suite Without Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
9

Pearl Suite With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Shower
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
672 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness9.3
  • Amenities9.0
  • Location9.4
  • Service9.1
Average for similar properties in George Town
Most Mentioned
Review summary
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Facilities: The hotel offers notable facilities such as a charming pool area and gym, though some guests mention minor issues like cold water or lack of staff presence. The pool's aesthetics and gym's availability are appreciated, adding value to the stay.(based on 162 reviews)
S‍y‍a‍k‍i‍r‍_‍U‍z‍a‍i‍r
September 20, 2025
Nice hotel in city center, easy to ge anywhere. Very spacious room, suitable for family. Decent breakfast and tasty mee Kari. Will repeat again if come for Staycation at town.
S‍G‍P‍M‍K
November 6, 2025
It is a nice and new hotel. Top marks for 10 mins walking proximity to main tourist sites and dinning. The door-man are attentive and polite, helps you with the luggages. The pool is great. Day 1, no bathroom towels. Rectified quickly. Aircon is really weak, about 24oC feeling. Even after the maintenance guy came, it did not help once it get reset. Steam room shower point is broken, likely no one does routine check. Next to the hotel is a construction on-going. I cannot get an afternoon nap. If I would have known, I would have shifted to another hotel.
D‍z‍u‍l‍h‍e‍l‍m‍i‍ ‍H‍i‍m‍u‍r‍a
November 10, 2025
Travel like local.Everything is near to feel penang vibes.Hotel is very comfortable and very feel warmth
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 30, 2025
Room is spacious, can open at least 4 luggages. Bed and pillow are comfy, too bad there is only 1 type of pillow. Was told by front desk they will ask bell boy to send the luggage to our room during check in but still nothing after 1 hour. Room is a bit too dark, there was dust on the tissue box. Bath robe & bathroom tiles have stinks. Front desk was disappointing. Didn’t explain anything about hotel service/ facilities. Previously stayed at Park Royal where staff also said nothing but at least there’s a whole manual I can read in the room. Asked front desk at night how much for a late check out but he didn’t know and told us to call in the morning. Also asked us for the luggage tag when we retrieved our luggage but they didn’t give us in the first place. Front desk doesn’t feel welcoming. Room is spacious but a bit dark even turning on all the nights. Love that there’s YouTube on the TV. There’s a slight moldy smell so had to turn the air-con very cold. Would be great if it there could be foam pillows which are better for necks. Location is ok, a few mins walk to Campbell street. Grab to various places mostly cost around USD$3, around USD$8 to airport. General experience is ok but I expect more from a 5 star hotel.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 27, 2025
Stay for 3 nights at hotel, love the scent and atmosphere in the hotel. But firstly they gave me to stay in the connecting room type. Encountered with annoying noise at midnight. So we changed the room. Parking lot is very ok.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 23, 2025
Great hotel in the prime area of georgetown with many good food and shopping areas nearby. Staff are very approachable and friendly.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 16, 2025
The best decision to stay at The George. The hospitality is the top notch and most cities attraction are within walking distance from hotel. Definitely will stay here again.
A‍N‍C‍C
November 30, 2025
Location is excellent Hotel staffs are friendly

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Saffron Dining
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Dinner
Ambience: Modern
Business hours: [Mon - Sun] 07:00-22:30
More Amenities
Internet
Indoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineContinental
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–17 years old
MYR 47.70 (approx. CAD 16.03) per person
Adult
Buffet:MYR 47.70 (approx. CAD 16.03) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. CAD 33.61) is charged.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment .

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 92
Phone:+60-4-2919000
Email:frontoffice.tgp@the-ascott.com
Indulge in the art of refined living at The George - where a curated selection of lavish rooms and suites awaits - each meticulously designed to cocoon you in comfort and opulence. Our commitment to providing an unparalleled stay experience is manifested in the array of thoughtfully chosen accommodations - each adorned with modern conveniences and luxurious amenities. Elevating the concept of comfort - our rooms and suites are a harmonious blend of sophistication and functionality. From the Deluxe Room to the opulent Heritage Suite - every space is a canvas of elegance - meticulously furnished with attention to detail. . The George emerges as a contemporary marvel born from the annals of colonial allure - elevating the paradigm of hospitality to an echelon of 5-star grandeur. As you envisage your sojourn to the enchanting UNESCO Heritage City of George Town - the revered Pearl of the Orient - let The George be your resplendent abode. . Gracing the heart of George Town - Penang - with an aura of opulence and distinction - The George stands as an unrivaled beacon - harmoniously nestled at the crossroads of four historic thoroughfares; Penang Road - Leith Street - Chulia Street and Argyll Road. A chronicle of legacy unfurls within the very fabric of our hotels locale - an esteemed address adorned by a storied past. The George Penang by The Crest Collection, has been crowned the Best Hotel in Penang at the prestigious TTG Awards 2024.

Frequently Asked Questions

Does The George Penang by The Crest Collection have breakfast?

Yes, The George Penang by The Crest Collection have the high-rated breakfast including: Continental.

What times are The George Penang by The Crest Collection check-in and check-out?

The George Penang by The Crest Collection check-in time is 15:00 and the check-out time is 12:00.

What is The George Penang by The Crest Collection cancellation policy?

The cancellation policy for The George Penang by The Crest Collection varies depending on the type of room and booking conditions.

How much does it cost to stay at The George Penang by The Crest Collection?

Prices at The George Penang by The Crest Collection change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from The George Penang by The Crest Collection?

The closest airport is Penang International Airport, and it is about 26 mins from hotel by car (19.1 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are The George Penang by The Crest Collection nearby landmarks?

The George Penang by The Crest Collection locates at the center of George Town. The nearby landmarks include Hainan Thean Hou Temple, and it is 270m from your search (straight-line distance).

About This Property

Nearest AirportPenang Intl. Airport
Distance to Airport19.15KM
Nearest Train StationKTM Stesen Bukit Tengah
Distance to Train Station23.32KM
Average Price FromCAD298
Hotel Star Rating5