Kimberley Hotel Georgetown

Overall quite nice, even guard is nice and helpful people as well. Arrive earlier, hotel did provide place to kirim my luggage, and the location is superb! Can go anywhere popular in georgetown by walking, nice street food and alot of good cafe too. Hotel room abit tiny, but overall is good, for me, solo trip is good enough. Just abit noisy at the morning like other people walk around and cleaner doing their cleaning stuff. Overall clean, and comfortable. Will consider to book again next time. 😊

The hotel is a little dated. Not the best in condition and cleanliness but looking at the price and convenient location it was still worth it. Hotel surrounded by many nice food stall and is super convenient. Overall nice experience. By the way, the massage below the hotel was nice.

Everything is good except the service provided by the hotel front desk Chinese woman. She totally not suitable to work in hotel line as she is not customer oriented at all. 1. She pretended didn’t hear me talking to her asking if I can place my luggage at the hotel or if I can make early check in. She with the EXTREMELY RUDE MANNER, ask me to refer to the security guard and insisted do not have room available for early check in (even though that time is about 3pm) She don’t even want to look at the hotel guest’s face while talking to them. 2. On the next morning, when I approached her again to complaint on the noise from the lift opposite my room; she again repeated her IGNORANCE ATTITUDE. What I can see is she attempted to use her ignorance attitude to push all the guest request or enquiries to her colleague. The mentioned front desk Chinese woman whom represents the hotel image; totally should be removed for continuing spoiling the hotel brand with her RUDE attitude. Overall this hotel deserves for 5 stars rating however 2 stars remove due to this front desk Chinese woman’s unprofessionalism . (Her name tag is with 3 words Chinese name) and I think is the only Chinese staff of this hotel. This hotel location is very strategic, room size acceptable for the price paid, hotel staff (Front desk a Malay guy, an Indian girl, a Malay lady and the Security guard) are helpful and friendly.

The hotel was at great location. Room is simple and nice. The restaurant for breakfast, the variety is not much but the atmosphere is fantastic. Good way to start your day.

The standard room don’t have a fridge while the deluxe room no window. Hotel location good nearby a lot of restaurants and cafes.

Nice hotel, strategic location near foodcourt, cafe, street food, bus terminal and also Mall. . Booked at deluxe room, room spacious, get 4 pillow, TV, mineral water, but water wastafel is too small in my hotel room. . Check in smooth, nice staff, and there is parking lot for car.