Quality Inn & Suites Georgetown

This is a dangerous place to stay. I arrived to Quality Inn & Suites in Georgetown SC and saw that our room did not have a door that closed to the bathroom, had mold in the shower, and the bath would not drain. I went to the front desk and asked if these problems were common and if they had any other rooms with a working shower. I was advised by Ms. Dory that this was a common complaint and that she was not sure if any of the rooms were in working order. I explained that I would like a refund since they could not provide a clean place for me to sleep or shower. She offered me another room and told me that if that room wasn't better then there would be nothing else she could do. I went over to the new room and unlocked the door only to frighten the woman who was already occupying that room. It was late at night and that could have been a very dangerous situation for either of us. I went back and told Ms. Dory about what had happened and she did not apologize or offer any type of solution. I explained that I no longer felt safe here and needed my money back. She said I needed to come in the next morning to speak to the Manager, Harry. I got a different hotel that night and the next morning I drove all the way back to the hotel (Ms. Dory told me that I could not call and had to speak to Harry in person) only to find that Harry would not be in that day. The lady at the front desk gave me a post-it note to write my concerns on and assured me that Harry would call me immediately to resolve the issue. I still have not received a phone call and the money has not been refunded. Quality Inn put my safety in danger and could not provide me a clean private room to sleep in. They have lied to repeatedly about calling me back and refunding my money.

Found a lot of foot traffic at property and noise outside.

Perhaps the worst hotel stay of my life. The room was smoky smelling when we entered. I found the smoke detector in a plastic bag on the shelf, and a hole in the wall where it use to be. The floor was dirty with some kind of black flakes (and regular dirt). The HVAC unit has mysterious plastic 'items' (medical? i pray) visible inside it. The clerk reluctantly relocated us to another room. We were awakened after midnight by screams from another room. It persisted for half an hour - I think/hope it was consensual. The parking area was scary. I relocate our car up front near the highway.

The alarm over the sink had an exposed wire. The door to the room could not be closed unless a person ****ed on the handle. Other rooms had damaged doors; we heard the slamming throughout the evening. The floor around the sink and toilet needed to be sanitized. The room smelled like cigarette smoke. We were happy to see that the room did not have carpet.

I liked the convenience relative to where my business meeting was. I did not like: the bathtub drain was slow, the AC wall unit was barely providing any heat and the controls did not work, the front door lock was difficult to operate, the curtains barely blocked out the morning sun.

Okay stay clean room

Hotel was terrible. Took my money after reservation, made me purchase another room even though reservation was still active, stopped all contact for dispute. This place really wants to make your life as hard as possible and take your money. Room also had cockroaches. Front desk staff was the only highlight. Highly do not recommend, go anywhere else and your experience will be better.

Check-in was a royal PITA. Had reservations for 3 adults, 3 king size rooms. Got there and the Indian man said they only had 2 room reservations, and couldn't locate the third. Also, was trying to put us in twin rooms. I showed him my email confirming my third room and in fact i paid for King rooms. Had ME call Travelocity to try and unscrew someone elses mess. All three of us had to walk back to the front desk after none of our room keys worked. Not sure if that was by design, as he knew I was clearly perturbed with the whole check in debacle. Upon arriving in my room, there was someone else coffee stain dried on my table, the wall was gouged and needed painting and the tub/ shower pop up and drain were falling apart. Be happy to share photos. Another in my party said their feet were sticking to the floor in their room. They clearly dont seem to care about the quality of their hotel or that of their guests. The only upside was the bed was comfortable and I didnt see any bedbugs. None of us would ever stay there again, under any circumstances.

Extremely thin walls, don't want to hear others using toilet. Shower/tub area extremely small. No tv guide available, remote doesnt fully function and tv has bright white spots indicating damaged pixels. Limited continental breakfast, waffkes only hot items, no fruit