Best Hotels near Oudenberg Chapel, Geraardsbergen

I stayed before at the Tower Hotel and had no complaints - this time it was a difference like day and night. I was accommodated across the yard/car park and had to climb up iron stairs with heavy luggage as no lift/no porter. The hotels website describes itself as being focused on luxury and enjoyment .....My room was dull, dark and boring. Not even a writing desk to work from. Curtains/windows to be closed at all times as facing a guest passage/smoking area. When requesting for a rooms change the reply one of indifference like on arrival - unwelcoming bordering on arrogance. When I noted that my otherwise ok bathroom had no soap I had to climb again down the iron stairs only to be told by the receptionist that ‘’ The Housekeeper was told by the Manager that they are no longer allowed to buy soap ‘’ and that I could use the body wash from little plastic tubes. This is the first time when staying at a hotel that I had to go shopping to buy some soap. This environmentally not so friendly hotel provides as so-called 4 star hotel toothbrush glasses made from plastic wrapped in plastic. Breakfast is only until 09am - another first for me - and do not expect to be greeted . This is the NO smiles hotel and do not bother to ask for a later than1100 am check out which is met by a near hostile reply ‘ 30 Euros for 2 hours’ After sitting 4 hours in a not very comfortable lobby the receptionist could not even be bothered and lift his eyes from this computer screen to say good-by to my fellow travellers . As a well seasoned seasoned widely travelled Hotelier this is about THE worst experience as far as hospitality is concerned

Nette schone kamer. Google Cast werkte niet, ook niet na krijgen van wachtwoord internet. Parkeren 19,- is best prijzig. Medewerkers bij inchecken erg vriendelijk. Het ontbijt, tja…chaos! Te veel mensen, te weinig eten omwille van personele problemen. Medewerkers kwamen kennelijk niet opdagen. Manager leek wel of het zijn eerste dag in de Horeca. Er was totaal geen organisatie. Zonde van dit mooie hotel (aan de binnenkant). Gasten waren terecht aan het klagen. Ik zou er gerust nogmaals verblijven, maar ontbijt moet beter evenals een keuken die open is. Het is best bijzonder dat een bar en keuken dicht is omwille van vrije dagen van personeel. TIP: huur zelfstandige in via Young Ones. Als die niet op komen dagen hebben ze een probleem en het zijn mensen die willen.