Fairfield Inn & Suites Memphis Germantown

Was very clean and staff was friendly. I would stay here again. If I’m the area.

Very clean place and friendly

The staff was very kind and friendly, and the facilities were good. However we had to call the desk with two noise complaints overnight, at 11:15pm and 3:30am, when neighbors were yelling loudly and bouncing a basketball. The staff said they would handle it but it took nearly an hour each time for the noise to be resolved. That's not specifically a problem with the hotel but perhaps with their protocols for handling noisy guests. I have two young kids so I don't realistically expect perfect silence, but this sounded like adults making all this noise during obvious quiet hours.

This hotel isn’t fancy but it is clean so it made a good place to stay. The hotel has been updated and the beds were comfortable. There is a good breakfast offered which helped a lot. It’s very reasonably priced and I would definitely return.

Very nice area and staff was nice.

There was a lot of construction material inside the hotel in the lobby and near rooms. All floors smell smoke. Bed is outdated. I would not remmend this place at this time.

I want to compliment Anita, her sister, & the other gals who worked so hard on the breakfast preparation & keeping everything stocked with a large number of guest (lots of kids too). They did an excellent job cleaning up after guests as well. Staff is often taken for granted, but these gals were awesome. Also, Anita helped me with my tv too. Desk staff also very welcoming. I think Jam is the person who checked us in...what a sweetheart! Thanks Lisa

Perfect location, Easy to find. First time in Germantown or Memphis. Love it and see why Kenny and Beverly loved it too! ❤️😘💤