We absolutely loved this hotel. The staff could not have been more helpful for anything , nothing ever felt like you were being an inconvenience to them! By the 3rd day the bar staff knew our names, were asking about our lives and vice versa making our trip so special and personal. Everytime they seen us we were always greeted with a good morning and a smile. They even knew what we were ordering going by the times we were going up to the bar - whether that be for food or juice. We felt extremely well looked after. The rooms I would say are exactly what your looking for if your on a budget ! Spacious and extremely clean, the housekeepers cleaned our room every morning , changed beds and gave us new towels. The food is a bit of a hit or a miss if you’re going half board. However, if you get food from the bar OMG, amazing. I adored the Caesar salad ! Massive portions aswell. The hotel I would say is quite out the way however whatever way you walk it’s very lively and are not too far from bars/pubs. We went to malibu which is a cocktail bar and we loved it there. My boyfriend and I are not massive cat people and there is quite a lot of strays - it didn’t bother us to be honest , we made friends with what the staff call “rita” a little grey cat that never left our side :( She was very sassy as the lifeguard would say lol. All in all, our experience could not have been made any better, from the staff, to the food and our special little friend rita. We cannot wait to come back!