Kalahari Arms Hotel

No issues. Very modern to a point. No issues. Staff are there to help

Rooms are a bit dated but in saying that the bed was comfy , they have wifi & satelite tv so it has everything you need , the staff were nice so it was a pleasant stat

The staff were friendly and professional. We had a situation where there was a shortage of water in the rooms, and it was explained to us that due to construction activities they have been experiencing this. they managed to help us get hot water for bathing. they attended to our request well in time.

I cannot speak highly enough of Maureen, the assistant manager of Kalahari Arms Hotel. When myself and my family had a car accident and were in need of a safe and comfortable night in Ghanzi, she was incredible! Maureen was friendly and compassionate, ensuring that she met our every need. Her response was amazing and she swiftly made us feel welcome - going above and beyond to help us out. Maureen is both professional and compassionate and her big heart and pro-active support made a massive difference to us that night. THANK YOU - for everything. The Hotel is a beautiful welcome oasis. Our teenage boys enjoyed the fantastic breakfast served there! We hope to visit again one day.

The Kalahari Arms has had quite a makeover since the last time I stayed here. The staff are friendly and efficient. The rooms (we rented 2) were excellent -- large queen bed, two chairs and a table inside, a table and 4 chairs on the veranda, an excellent work space, large flat screen TV with a decent (but not great) DSTV bouquet, shower and all bathroom fixtures are brand new including a motion sensor light which can startle you at first if you stand still for a moment! The grounds are immaculate, the pool is clean and big, and the restaurant has indoor and patio (under a high thatch roof) seating. The food was excellent too. The one drawback was a dodgy wi-fi system and given how the covid era makes us all work online, I hope they'll upgrade that system soon.

The hotel has a clean facility and offers value for money. Centrally located in the heart of the village, and closest to a number of amenities like shops. However, the restaurant needs to improve on service delivery and efficiency.

The overall service for my stay was very good. Arms is located in the heart of Gantsi township making amenities/other service provider accessible. Temperature in November is very hot and dry as Arms is in the Kalahari Desert, make sure you have a sun hat, sunscreen, and an umbrella. Arms is good if you are on business because of its locality some other holiday makers may find it a bit crowded