L'Elegant Hotel by Ace Manor

Everything less when we book online I paid 2600+ but ofline walk in very cheap. In this hotel no clean ,nowater in bathroom.no breakfast everything no.waste of money waste of time.even no hanger

Good experience ok in services and cleanliness, food and drinks are also good. I recommend it to other also

It was really a good experience. The hotel is clean and all the staff members are really cooperative.

My disheartening experience at this establishment, which purported to offer a luxurious and hospitable ambiance. Unfortunately, the reality fell far short of these expectations. The most egregious flaw was the deplorable conduct of the staff, who exhibited an appalling lack of courtesy, particularly towards individuals deemed aesthetically unconventional. The discrimination based on appearance and attire was nothing short of abhorrent and tarnished the supposed prestige of this establishment. Furthermore, the malfunctioning intercom system further exacerbated the already deteriorating situation, rendering communication with the staff an arduous task. Regrettably, when I sought to voice my grievances and concerns, my complaints fell on deaf ears. The utter lack of response and action on the part of the ***agement only served to compound my dissatisfaction. My visit to this hotel was marred by a litany of issues, including abhorrent staff behavior, a malfunctioning intercom system, an alarming indifference to customer feedback. I would advise prospective guests to exercise caution before considering a stay at this establishment. This is not a place to stay if you are a professional, and love your self esteem, and have to stays for a longer duration in a hotel accommodation.

Worst hotel! The rooms are not maintained at all! A.C was also not working and the staff didn’t even send anyone to help with it! Pathetic condition of the rooms! The door didn’t even close properly! Over that such rude staff!! Also, renovations are going on and so ***y workers in the hotel in and out! Not safe for women! The girl told me that I can check out at 12 but at 10:50 I got a call from a guy saying that I have to check out at 11! Such rude staff!! Terrible hotel!

Kindly confirm with hotel prior to check in because they dishonour online booking and you’ll be left looking for a place to stay at the last moment. Also, the guy at reception is rude and arrogant. (Cancelled my booking made on 09.11.2022 through Agoda- who had sent me a booking confirmation on 09.11.2022 itself)

The property of this Ace ***or Hotel, Now name changed as L Elegant is very old . Maintenance is very Poor. Gyser not working, AC leaking, Water not coming . Unhygienic. Poor Staff Service. Our was group function in the month of Oct 2021, which was spoiled due to very Pathetic conditions of 10 Rooms allotted.

Rooms are good and Nice furniture to decor, but washroom taps had rust on them. No toiletries given except for a towel. Food is very costly and not worth it at all. Butter toast had no butter on it and coffee was watery.