B&B Kwaadham 52 - Music Hotel Ghent

Conditions inacceptables! Prix payé 180€ la nuité, sans petit-déjeuner. Enormément de poussières (chambre pas dépoussiérée depuis des semaines), traces au sol (chambre pas nettoyée), pelottes de poussière dans la garde-robe, présence de toiles d'araignée dans les coins (salle-de-bain et espace literie), matelas défoncé, coin cuisine à côté de la chambre très sale, vaisselle sale. Aucune réaction appropriée de la part de l'hôtel!

Top location on the second floor above a beautiful piano store ! Close to the historic center with spacious and clean rooms. We were lucky there was an event that evening in the building, with beautiful jazz music.

We booked this stay at short notice because it looked fantastic, and on the whole it was. The property is an independent hotel which is what we like, and is very clean and well presented. The room we stayed in (Billie) was very nice, our bed was very comfy, but was 2 singles pushed together. There was air con and an adjacent communal refreshment area. The bathroom was very nice but needs a bit of an update (the shaving mirror was cracked and the light on it didn't work) The meats, cheese and fruit breakfast was very good with the eggs being cooked to order by the friendly staff. On any other week this room would have been perfect. Unfortunately the owners neglected to tell us the road outside had been dug up for drain replacement, and the road crews start work at 06:30 in the morning. Without exaggeration the whole building shook and the noise was unbearable as they jack hammered the road @ 06:42. This review could easily have been higher had we been given notice of how early the works started, but there was no mention of it, all we got when checking in was, "can you pay now" I now know why they were so keen on getting payment ! I would've happily changed hotel on day 2. This would have been a great place to return to other than I couldn't trust there not to be an issue that was being ignored.