Courtyard Oberpfaffenhofen Munich South

I had a comfortable stay. neat and nice

TV broken, then moved to a disabled room. Breakfast, organizational chaos Surroundings: industrial area

Nice and clean business hotel. Rooms were super clean. Everything was perfect.

Very dirty, no room service despite complaints.

Very nice, modern room furnishings. Friendly reception, very friendly check-out.

I expect more from a four star hotel. More comfort, friendliness, facilities, service. It's okay for one or two business overnight stays, but nothing more. And a tip to management, communication is everything. We booked the hotel mainly because of the sauna so we could relax in the evening after work. When you arrive, you will find a small note at reception informing you of the (long-term) failure of the sauna. If we had known this, we would have chosen a different hotel. It's also sad that there is no apology or price concession for this. The furnishings of the rooms are a matter of taste. I find the large shared blanket unfavorable. Furthermore, it is incomprehensible why there is only one of everything in a double room. From the luggage rack to the seating options. Equally disadvantageous is the sliding door to the bathroom, which cannot be closed completely. Wouldn't be a problem if the toilet wasn't in the bathroom too. As is usually the case, the windows can only be tilted. However, when the windows are tilted, the noise is unbearable, no matter where the room is. On one side are the road and highway, on the other the airport, where helicopter flight exercises take place in the evenings. And last but not least, if I offer a refrigerator, it should work. It was connected in both rooms, but it didn't cool and couldn't be regulated. The breakfast is okay, but not outstanding. We were very disappointed with the hotel's lack of flexibility and service. Since our schedule had changed at short notice, we wanted to skip the pre-booked breakfast. However, we were informed that this would not be possible for reasons we could not understand. We cannot judge the quality of the restaurant or bar because we did not use them. All in all, the stay was okay, but we will choose another hotel in the future. It's a shame, because the potential is actually there.