Gili Indah, Pemenang, North Lombok, Gili Trawangan, Lombok, West Nusa Tenggara, 83315, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Villa Unggul Guest Reviews
4.2/5
Very Good
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(32)
Positive reviews(16)
Reviews with photos/video(2)
Katarina
Deluxe Room with Garden View
Stayed in Jul 2023
Couples
16 review
4.2/5
Very Good
Posted on Jul 23, 2023
Nice, spacious and clean. It’s a noisy location though.
Guest User
Deluxe Room with Garden View
Stayed in Oct 2022
Solo travelers
3 review
3.0/5
Posted on Oct 11, 2022
It is located near the turtle beach that you can go to there easliy. but the wifi was disconnected several times and I could not connect my apple tv to the tv in my room, because it did not have hdmi slots, old crt tv.
And they did not change my towels because towels did not come from Robok island. I did not understand it.
Clinks
Deluxe Room with Garden View
Stayed in Sep 2022
Family
3 review
5.0/5
Outstanding
Posted on Sep 23, 2022
Perfect Stay. Excellent location and private. Staff were super friendly and very welcoming. Would book here again!
Guest User
Deluxe Room with Garden View
Stayed in May 2023
Family
6 review
3.7/5
Posted on May 31, 2023
It's located right in front of Gili Turtle Point, so I was able to swim with turtles and see Nemo friends every day during my 4-night stay. The breakfast was delicious and the staff were shy but friendly. However, although the accommodation was less satisfactory than Bali Bon Island, I was satisfied with being able to stay in a spacious room with good air conditioning. However, it was inconvenient that the shower was fixed. Recommended if your goal is snorkeling :)
Original TextTranslated by Google
Guest User
Deluxe Room with Garden View
Stayed in May 2023
Other
52 review
4.5/5
Great
Posted on May 25, 2023
It's worth staying in a hotel. It's very close to the pier. The yard is beautiful and the room is comfortable. The hotel is right next to the beach, so it's very convenient to go out. Swimming in the hotel is also good. The beach opposite the hotel has many people basking in the sun every day. It's very popular very busy
Original TextTranslated by Google
Guest User
Deluxe Room with Garden View
Stayed in May 2023
Travel with friends
7 review
4.5/5
Great
Posted on May 9, 2023
Advantages
the room is big
tidy and clean
there is a swimming pool
the staff is friendly
quiet
disadvantage
the food is monotonous
Not many amenities around
Original TextTranslated by Google
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 26, 2024
I must admit I wasnt too happy when we arrived off the ferry and were told that we could not get into our room until 1pm because someone had booked a late checkout.I just had to sit there and wait until they left.(3 hours)Once we were settled in it was great.The room is huge and everything works as it should,cleaned every day,extra water given and just a beautiful place.Staff were great at the restaurant and at the bar and we took full use of the Happy Hour that ran most of the day.The turtles where right off our beach and you could just walk out and snorkel with them.The food at the restaurant is not great but good enough.Breakfasts were eggs,pancakes or Indonesian and plenty of it.I couldnt eat it all.It is a quiet end of town and you miss out on the total chaos that is around the jetty and pier.This will be our new go to place to stay on Gili T
Guest User
Stayed in Oct 2023
Couples
3.0/5
Posted on Oct 3, 2023
Pros: Lovely big swimming pool. Beach front location within 15 mins walking to the main strip of bars/restaurants but far enough away from the party noise. Rooms are spacious. Good happy hour drinks reasonably priced. Good enough accommodation for a low budget. Cons: Swimming pool beds and beach beds are rented out to the public so not always available. Very close to the mosque so you can hear the call to prayer at 4.30am (this will be the same for any hotel located in a good central place so take your ear plugs). Very basic room, tired and no hot water in the evenings on some nights. Cockroaches in our room. Breakfast was very basic with very little option for vegan- not even any soya milk. When we ask the staff they said none coming to the island even though we saw it in every shop. Staff were a little unprofessional and not super friendly like Bali but I think this is across the board for Gili T. Our check in was very quick, no warm welcome or any talk and no offer to help us two girls to our room with luggage. Overall I think if you’re looking for a middle budget accommodation and don’t have high expectations then this will be fine.
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 8, 2023
Well priced for the middle market, this place is perfect if you're not quite backpacking but also not looking for anything too expensive. The location is perfect for its demographic, near enough to the action that's a short 15-20min walk away but also far enough away that you won't have any sleepless nights. Everything is on offer here and its own website and the usual suspects give a fair representation I can't fault the customer service on anything, full marks here to all staff and a special shout out to Niptah who is an absolute legend. He is customer service personified. Speak to him if you need anything from laundry to anything more exotic. I reckon he knows 75% of the working population and they all love him, he'll get you a good price on sea kayaks and will advise you on the best night out on any day of the week, etc. I don't have much to compare against but did stay a few night in another resort and spoke to people about their experiences and my conclusion is that this is a solid choice for it's price range. I'd go back.
Guest User
Stayed in Mar 2023
Couples
3.0/5
Posted on Mar 30, 2023
.... but needs an upgrade. Villa Unggul has the bare bones to be amazing with probably the best pool on Gili T; best location near Turtle Beach; big spacious rooms; nice layout and the friendliest Receptionist ever (who, by the way, works 24 hours, sleeps under his desk, and earns what you spend on three nights stay here a month!!!!!!!!). The housekeeping are awesome However, it needs some makeover. Reception needs a tidy, the bathrooms and upgrade and the breakfast and overhaul. Towels are a bit thin, sun lounger pads are splitting, bed isn't that comfy. If you're looking for a good hotel and are willing to look past some mould on the bathroom ceiling, then this is a good option
Guest User
Stayed in Jan 2023
Solo travelers
4.0/5
Very Good
Posted on Jan 31, 2023
This review is for the restaurant and not the actual hotel. I am only writing this review as I had a very poor experience with one of the staff members here. With that said I also had a lovely experience with another staff member which is why I still am giving four stars. I came to use the loungers at the beach. When I arrived I was greeted by a very friendly staff member who brought me a coconut from another stall as they did not have any. All was good and I decided to order food and approached another staff member for a menu. This staff member was incredibly, incredibly rude. He told me that they weren’t serving food only drinks (I saw others had food). He then asked “if I am stupid and do I not understand English” when I questioned why I couldn’t receive a menu and stormed away. The original friendly staff member then brought me a menu; however, I choose to leave and eat somewhere else as I was so so out off by the rude male staff member. I work in hotels in hospitality and it was shocking to be spoken to this way by a hotel staff member. This individual should not be working in hospitality. I wish I got names so the friendly staff member could be credited while the rude one could be identified by management.
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
We spent 3 wonderful nights at Villa Unggul. Food and service was excellent. Beautiful big swimming pool and right across the road is a stunning snorkeling area where we saw turtles twice a day. In the quite area at night however just a short walk from pubs and restaurants. Certainly will be visiting this hotel again this year. Word of Caution - Do Not use Fajar Pagi Tour for fast ferry back to Bali. We paid for harbour shuttle service on arrival at Bali only to discover that we need to pay an additional 400 000k for our taxi to Kuta. An absolute rip off and when we tried to call him....no answer....he has a kiosk towards the harbour in Gili T....best walk on right past ( and he was not cheap hence we thought we were obtaining a good service) Fajar Pagi Tour is a SCAM
Guest User
Stayed in Jul 2022
Other
5.0/5
Outstanding
Posted on Jul 29, 2022
I added a couple of nights on Gili T to my holiday on a whim and randomly chose Villa Unggul. And I'm so glad I did! The (very small, boutique) resort was so comfortable and clean and the location was second to none. It was great to have beach chairs and tables available as well as a pool area. The main snorkelling area is right in front of the hotel. The room was extremely comfortable, with a large soft bed and big bathroom. All staff were very friendly and accommodating. My only request would be two more pillows on the bed (for a total of four). I would absolutely stay here again. TIP: If you walk about 150m south of Villa Unggol (towards the main town area) there is a sandy area that makes it easier to enter the water, as other areas have a lot of coral.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 3, 2024
Ci siamo fermati a pranzo ed abbiamo potuto sfruttare le sdraio più ombrellone gratuitamente. tavoli sulla sabbia, menù vario, da segnalare l' ottimofiletto. servizio attento e puntuale, grazie al simpaticissimo Robinson da Lombok!!!
Translate
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Een fijne plek om te overnachten. Mooie huisjes, netjes, vriendelijk en behulpzame medewerkers. Bij het strand kan je snorkels huren en vanaf het strand de zee in om te snorkelen. We hadden geluk. We hebben prachtige vissen gezien en als kers op de taart, schildpadden.