Novotel Hotels in Gironde

Service by staff was amazing - everyone seemed to speak English to some degree, and were always helpful Room size is good for the price paid. Location is convenient with direct connections to the airport and train station, and several tram and buses a short walk away. But you will need to walk a bit into the main town area (~10mins).

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.

Hotel location is very good, 2 stops from Bordeaux Airport, but very quiet. There is a parking lot, and the hotel's internal garden swimming pool, the first floor is a chain steak restaurant. Great. The bedding will be a little old and the others are very good.

Hôtel parfaitement situé,service de bagagerie très très pratique,personnel charmant,au calme malgré la proximité du tramway A revoir la propreté des chambres malheureu*****t,nous y avons séjourné 2 nuits mais la chambre n a pas été nettoyé les draps tout juste tirés avec le lit plus ou moins fait,les toilettes pas nettoyé,la moquette de la chambre pas aspiré et il manquait également une serviette que nous avons dû aller récupérer a l accueil donc a revoir quand même pour un 4 etoiles Sinon au top