I had a bit of an emergency and needed somewhere to work for the day/night (due to Telstra outage at a neighbouring town where I live and work). I called to see if they had any availability and was relieved when they did and started on my 45 minute drive there. Sandra, who took my initial call, was super friendly, warm and welcoming and did her best to give me all of the information I needed about the property and expedited a room for me. The room was easy to find, the parking space was ample and right out the front of the room. The room itself was clean, spacious and very well appointed. There was a large desk space, desk chairs and a comfy reading chair. The air con ensured I was warm all day and the electric blanket kept me toasty in bed. The mattress was soft, the linen clean and warm. The shower water was hot! Immediately! And the water pressure was excellent. The room has a mini fridge - well stocked; and a small but sufficient (& tempting) supply of snacks for purchase ; along with a microwave and tea/coffee making facilities. They offer room service for breakfast and dinner and have an onsite restaurant for both. I ordered room service for dinner. I had the chicken picatta (sp?). The sauce was rich and comforting as were the vegetables. The chicken was a bit tough / dry. Amahlah, who delivered the room service, was sweet, polite and efficient. A big thank you to Sandra for the smooth check in and check out. A wonderful ambassador for the property.