Home2 Suites by Hilton Phoenix - Glendale/Westgate

Rooms are clean, staff nice and walking distance to the venue. Win win!

My daughter and I stayed due to a dance competition. It was beautiful and easy to get around. Love it!

Parking got filled up quickly. Other than that the facility was fantastic!

Booked a accessible room with a bathtub. Checked in and they changed it too a non accessible room with a shower. The new room was above the lobby area and the lobby doors vibrated the bed, floor and window everytime they open or close ALL night, so no sleep all night

Checkin started at 3:30…we didn’t get a key to our room until 5:30. I had to do my hair and makeup in the bathroom in the lobby to ensure I was ready on time for the concert! We booked and reserved our room on 10/14/2023, they said our room was a queen bed however it was more full size than queen. I understand things happen but a 2 and a half hour delay is not appropriate. Several other people who made reservations had to wait. There was a couple that arrived after us that did not have to wait and got a room immediately at check in. Additionally the remote to our tv did not work and we didn’t want to bug staff because they were not really concerned that several customers were put off by the wait time for rooms booked months in advance. All around very disappointed in the experience and cost for this trip. I will be calling for a refund in the morning.

Close to shopping and entertainment.

Unfortunately we had a terrible night. We did not have enough pillows at all, the ones we did have were flat and tiny. Also we could hear everything surrounding us. We were on the second floor above the lobby, any time the lobby doors opened our room would vibrate and shake. We could hear everyone passing by and it just was a rough night with the thin walls.

Because when we got there we did not know it was a fee

Room was clean and comfortable. Water pressure in shower was a pleasant surprise. Front desk staff was friendly and helpful.