Guest User
February 29, 2024
Very clean and friendly staff, I am staying here for 3 nights, This is my first time staying at Laquita Inn Glendive , normally I don't give reviews but this time what I saw I cant believe. I checked in on 7/8/22 , when i was checking in around 4 PM there was another lady that walked in to the hotel to check in, in few minutes she start scramming and yelling at front desk clerk over pet fees, i guess they were traveling 3 or 4 pets and did not want to pay the pet fees. This lady was using profanity words towards hotel female employees . This lady even start screaming towards me and other hotel customers to not to stay here. Hotel employees trying to calm her down but she did not, then her husband start screaming and using all kind of words to hotel female employees . Hotel Manager Kellie try to explain to them that our pet policy is on web site as well, but they would not stop screaming , so finally she told them if you did not stop screaming and yelling, i will ask you to leave or we will call the POLICE. I was very shocked when i saw them talk to Female employees like this ,any one can lose there temper in this situation but Kellie handled this very professionally. Its not always hotels fault some time guest create problems too like in this case.